Contact YouTube Customer Service
YouTube Phone Numbers and Emails
Customer Service Number:
-
(650) 623-4000The number is currently not in service
YouTube Email:
YouTube Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
YouTube Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call YouTube is 6506234000. 22% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Saturday.
Be prepared for the call as YouTube may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
YouTube Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call YouTube is 6506234000. 22% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Saturday.
Be prepared for the call as YouTube may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call YouTube mainly because of account, activation/ cancellation, payments and charges.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact YouTube is press@google.com. 20% of consumers stated that they received a response by email from the company.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
YouTube Website:
YouTube Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
1600 Amphitheatre Parkway
Mountain View, CA 94043
Fax:
How Good is YouTube's Customer Service?
Summary of YouTube Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call YouTube?
Payments and Charges Question:
- “Chamge of payment method”
- “I need to change payment method”
- “Update payment info”
Account Question:
- “I can’t get anything but FOX; we have been hacked”
- “My account was terminated. Why?”
- “Can’t log in”
Activation/ Cancellation Question:
- “Terminated YouTube channel over mistaken reasoning.”
- “Cancel subscription”
- “I'm a monthly subscriber and I renew on November 9th but I want to resubscribe to the annual for $129 without having to delete anything and make my payment today”
Product/ Service Question:
- “You tube not working”
- “I am no longer able to access YouTube on My tv in Florida. I was getting the you tube channel in Milwaukee and was able to get the channel in Florida starting yesterday”
- “Remote not working with tv.”
Request for Information Question:
- “Keeps asking for location verification”
- “Talk about my account.”
- “I'm calling about my bill. Y'all is overcharging me for something I do not have.”
Staff Question:
- “For service”
- “Paying for service I that I don't receive”
- “Not receiving my premium service”
Refund Question:
- “Refund”
- “Refund on subscription”
- “REFUND PLS”
Cards Question:
- “Make sure I have correct card on file”
- “I'm trying to chance my card used for the account”
- “Credit card issue”
Shipping and Delivery Question:
- “Add nfl package”
- “Nfl package”
- “I pay for nba league, and i did not get service”
Return/ Replace Question:
- “Can't change my TV to my area”
- “Change my area”
- “Trying to change account account information”
Website/ Application Question:
- “Hay Respective Sir/Mam, Actually I want to upload song vidios on YouTube platform, but I don't found song vidios on any online websites or applications, even on crome browser and when I search on Google websites then I found song vidioes , but when”
- “App”
- “Having tv app problems”
Employment Question:
- “I wanna get paid off my YouTube channel and all my music videos. I’m wondering how add my Bank account and I’m locked out out of my account”
- “To apply job”
- “Job application”
Other Question:
- “Will not send me the code”
- “Start free trial”
- “Shut off”
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