YouTube Phone Numbers and Emails

Customer Service Number:

  • (650) 623-4000
    The number is currently not in service

YouTube Email:

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How to Contact YouTube Customer Service?

Most Popular Number:

(650) 623-4000 The number is currently not in service
Total calls: 62 634 Issues resolved: 3 375 Last call: Dec 9, 2023

How Do I Contact YouTube by Phone?

YouTube is the largest video promotion and sharing platform. As the best-known service of its type, it is not surprising that YouTube customer service gets a lot of requests every day. YouTube customer service phone number 24/7 is (650) 623-4000, the real-time current wait on hold, and tools for skipping right through those phone lines get right to a YouTube agent.

Due to workload contacting the YouTube support line sometimes will only result in an automated assistant telling you to use the YouTube Help center, which is your best bet in most cases anyway.

How to Contact YouTube via Email?

YouTube customer service options, that users have, depend largely on a user's relationship with YouTube. Certain content creators who have monetized their content will receive different customer service options, including contact YouTube support via email, than those who watch YouTube videos.

If you are an eligible customer and a YouTube email address was provided for you after authorization, you may submit a support request; answer the questions honestly so that your concern is directed to the correct customer service representative.

Ordinary users are available to visit the YouTube help center and try to resolve the issue on their own. You will have to complete a full menu before submitting your request, so it may make sense to try and address the issue yourself first.

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Contact Information

YouTube Website:

YouTube Help Center:

Corporate Office Address:

Google LLC
901 Cherry Avenue
San Bruno, California 94066
United States

Other Info (opening hours):

Other Location:

1600 Amphitheatre Parkway

Mountain View, CA 94043

More contact details



YouTube Customer Service Reviews

1.5 / 5
roberto c Mlz
Chanels bad service

Very hard to communicate but I got what I wanted in my Chanels hopefully they dont change my Chanels because I really like you tube and I dont want to change

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I was trying to pay my bill and the app wasnt working correctly couldnt get anyone on the phone or anything else. To me thats very poor customer service. Still havent been able to get my service going again NOT the way to treat your customer

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Chris C Ded
My YouTube is blocked

They say I have adblockers on so I can't see my site. I have done everything I could think of and followed the directions on YouTube when I could, to eliminate adblockers, reported the problem many times and yet I have gotten no response from anyone at YouTube.

I can't use my site at this time because they've blocked it.
I am really a pissed consumer because YouTube seems to not care at all about this problem.
It's only an instructional music site and I never set up an adblocker. Don't really know what to do at this point.

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Yeilin Osm
My views keep dropping by 50 or more

Views keep changing and going down by quite a bit. Ive paid outside sources to promote my video so its definitely *** me off. Time to find another platform

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How Good is YouTube's Customer Service?

Dave B Pog
Dave B Pog
Feels Disappointed | Dec 07, 2023

Nothing was resolved. You can not speak to a live person. Everything is by text. Then they transfer to a technical and you have to give a credit card to get help to solve their issue. This entire buffering issue is a YouTube TV issue and you can not get anyone’s help to address it. Still pissed Off!!

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Lisa M Bee
Lisa M Bee
Feels Disappointed | Dec 07, 2023

The fact that there is zero customer support in such a huge company is crazy. You can't change anything in you tube! Cant change your email or even upgrade your subscription. Forget talking to a human being or reaching out by email. If I didn't have such an extensive library saved to my account, I would leave this stupid site. I am pretty sure that's what they are counting on. Considering that you can find a million questions about how to navigate youtube music on line proves that customer service (besides a chat bot) is desperately needed.

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Maryanne M Utt
Maryanne M Utt
Feels Disappointed | Dec 06, 2023

There was none

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Zabdi Kww
Zabdi Kww
Feels Disappointed | Dec 05, 2023

Weird nobody

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Bradlee Kwk
Bradlee Kwk
Feels Disappointed | Dec 05, 2023

Was supposed to get a call back. No one called

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Mary B Rie
Mary B Rie
Feels Disappointed | Dec 04, 2023

I’m not happy with google YouTube tv
They charge me $150 a month
I accidentally create another acct not knowing it
I’m tech darted, so they took advantage of it

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Summary of YouTube Customer Service Calls

03:38 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call YouTube?

Payments and Charges Question:

  • “Apple wallet, not able to take my payment of $14.99 per month. Not working with Cal Coast credit Union which has my information and is giving me a problem to verify who I am.”
  • “Invalid charge”
  • “Unauthorized transactions on my debit card”

Account Question:

  • “My youtube account data iras my subscription channel like videos missing”
  • “My premium membership are not working”
  • “My account was billed 1000.00”

Activation/ Cancellation Question:

  • “Youtube views and subscribe channel search”
  • “I am trying to cancel utubetv”
  • “Need to cancel YouTube premium”

Product/ Service Question:

  • “YouTube not working”
  • “Bought movie. Won't play. Have internet.”
  • “Youtube Music not working”

Request for Information Question:

  • “To find out about bill”
  • “Questions about my premium membership”
  • “To ask question about getting compensation”

Refund Question:

  • “Refund”
  • “Refund now.”
  • “I want a refund”

Staff Question:

  • “I am not using the premium service, why did you charge my account? I need my money $15.99 immediately into my account.”
  • “You Tube premium services”
  • “Customer service”

Cards Question:

  • “Last night a scammer used my card and made an online purchase from YouTube, so please I request that if any of my services are online like this, please stop it.”
  • “Credit card issue”
  • “Trying to my credit card for my auto payment for you tube tv account”

Shipping and Delivery Question:

  • “I am trying to get the first time free trial but they keep saying payment declined.How is there a payment for a free trial.”
  • “Nfl package”
  • “Trying to get the football package”

Return/ Replace Question:

  • “To change my Visa card number”
  • “Problem changing home area”
  • “I needed to change my area coverage.”

Website/ Application Question:

  • “App not working”
  • “My YouTube application is not working”
  • “Your instuctions for removing my add block on my site does not work”

Employment Question:

  • “When do I get paid”
  • “For a job”
  • “Asking About youtube salary for 1k views”

Other Question:

  • “Youtube any other app youtube *** reason”
  • “What are see comment box”
  • “I have lost my you tube channel I want it backe what should I do”


Related Companies

Alphabet Inc, YouTube TV, Google, Google Play, Google Nest


YouTube is a video-sharing website that specializes in providing a large number of video-related services. The website was created in February 2005 and nowadays it is one of the most popular sites in the world. The company is headquartered in San Bruno, CA. YouTube mainly specializes in hosting corporate and user-generated media products such as TV clips, video clips, video blogging content, music videos and many more. Nowadays YouTube operates as one of the Google’s subsidiaries. The website works with many big companies and media corporations like BBC, CBS, VEVO, Hulu and many others.

YouTube reviews and complaints

YouTube is ranked 240 out of 2649 in Media category

Area Served

USA, Worldwide, Asia, Other, Canada, Europe

Payment Methods

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