YouTube Phone Numbers and Emails

Customer Service Number:

  • (650) 623-4000
    The number is currently not in service

YouTube Email:

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YouTube Contact Information

YouTube Website:

YouTube Help Center:

Corporate Office Address:

Google LLC
901 Cherry Avenue
San Bruno, California 94066
United States



YouTube Customer Service Reviews

1.6 / 5
Double billed monthly

Doubled billed 4 months. I have called, sent emails,wrote a letter and STILL no reply. TERRIBLE SERVICE AND CUSTOMER SERVICE.

William S Tsu
Can’t get any response.

Im tired of trying to get an answer to a very simple problem that can only resolved with the help of the customer service department. So far very poor service

How to Contact YouTube customer service?

Most Popular Number:

(650) 623-4000 The number is currently not in service
Total calls: 32 429 Issues resolved: 2 121 Last call: Nov 30, 2022

How do I contact YouTube by phone?

YouTube is the largest video promotion and sharing platform. As the best-known service of its type, it is not surprising that YouTube customer service gets a lot of requests every day. YouTube customer service phone number 24/7 is (650) 623-4000, the real-time current wait on hold, and tools for skipping right through those phone lines get right to a YouTube agent.

Due to workload contacting the YouTube support line sometimes will only result in an automated assistant telling you to use the YouTube Help center, which is your best bet in most cases anyway.

How to contact YouTube via email?

YouTube customer service options, that users have, depend largely on a user's relationship with YouTube. Certain content creators who have monetized their content will receive different customer service options, including contact YouTube support via email, than those who watch YouTube videos.

If you are an eligible customer and a YouTube email address was provided for you after authorization, you may submit a support request; answer the questions honestly so that your concern is directed to the correct customer service representative.

Ordinary users are available to visit the YouTube help center and try to resolve the issue on their own. You will have to complete a full menu before submitting your request, so it may make sense to try and address the issue yourself first.

Summary of YouTube Customer Service Calls

03:38 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call YouTube Customer Service?

Payments and Charges Question:

  • “Charged incorrectly”
  • “Charged me for cancelled services”
  • “Need to make payments”

Account Question:

  • “Set up account”
  • “Forgot my password”
  • “Need to reset password to log in”

Activation/ Cancellation Question:

  • “Cancel account”
  • “Want to cancel my subscriptio and money has been taken out of my account.”
  • “Cancelling my subscription”

Product/ Service Question:

  • “Local channels not working”
  • “YouTube tv doesn't work”
  • “Youtube keeps crashing”

Request for Information Question:

  • “Question about payments”
  • “Privacy concern”
  • “To find out why something isn't working”

Refund Question:

  • “Refund”
  • “To get a refund”
  • “I need a refund, would like to SPEAK to someone asap please”

Staff Question:

  • “I paid for primium service on YouTube and it's not giving me it and it charged my card and it won't give me the 3 free months from signing up”
  • “Talk about services”
  • “Customer service”

Cards Question:

  • “To change my credit card for billing”
  • “Charging my card on a cancelled services”
  • “Taking money from the credit cards”

Shipping and Delivery Question:

  • “I want to get the 4month free premium”
  • “Because it has been more than 6 months that i didn't get paid from Adsense”
  • “Did not get the free trial.”

Website/ Application Question:

  • “App issues”
  • “My YouTube application is not working”
  • “Applications”

Return/ Replace Question:

  • “My home location keeps changing automatically”
  • “Stop trying to changing my credit card”

Employment Question:

  • “Jobs”
  • “To see how I get paid off my music I have on YouTube”
  • “What to do to get paid”

Other Question:

  • “Can't verify location”
  • “Why the SPA videos don't play until the end”
  • “How do turn off commercials”


YouTube Pros and Cons

Pros: Music, Accessibility, Cool videos, Great video and music, Good videos

Cons: Poor customer support, No customer service, Bad customer support, Customer service, Unable to get a hold of consumer service

Related Companies

Alphabet Inc, YouTube TV, Google Play, Google, Google Nest


YouTube is a video-sharing website that specializes in providing a large number of video-related services. The website was created in February 2005 and nowadays it is one of the most popular sites in the world. The company is headquartered in San Bruno, CA. YouTube mainly specializes in hosting corporate and user-generated media products such as TV clips, video clips, video blogging content, music videos and many more. Nowadays YouTube operates as one of the Google’s subsidiaries. The website works with many big companies and media corporations like BBC, CBS, VEVO, Hulu and many others.

YouTube reviews and complaints

YouTube is ranked 154 out of 1119 in Media category

Area Served

USA, Worldwide, Asia, Other, Canada, Europe

Payment Methods

MasterCardVISADiscoverAmerican ExpressPayPal

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