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Contact YouTube Customer Service

YouTube Phone Numbers and Emails

Verified Contact Information

Customer Service Number:

  • (650) 623-4000
    The number is currently not in service
Call customer service
Send Message

Headquarters:

  • (650) 253-0000

YouTube Emails:

Customer Service
App Support
Legal
Copyright Infringement Inquiries
Media
Press Inquiries
support@google.com
App Support
Is this your business?

YouTube Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • YouTube Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email

  • The best phone number to call YouTube is 6506234000. 100% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 22% of customers reported contacting a real person successfully.

  • The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 2 minutes.

  • Be prepared for the call as YouTube may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›

How to Contact YouTube Customer Service?

Most Popular Number:

(650) 623-4000
The number is currently not in service
Total calls: 88 017 Issues resolved: 4 746 Last call: Dec 14, 2025

YouTube is the largest video promotion and sharing platform. As the best-known service of its type, it is not surprising that YouTube customer service gets a lot of requests every day. YouTube customer service phone number 24/7 is (650) 623-4000, the real-time current wait on hold, and tools for skipping right through those phone lines get right to a YouTube agent.

Due to workload contacting the YouTube support line sometimes will only result in an automated assistant telling you to use the YouTube Help center, which is your best bet in most cases anyway.

YouTube customer service options, that users have, depend largely on a user's relationship with YouTube. Certain content creators who have monetized their content will receive different customer service options, including contact YouTube support via email, than those who watch YouTube videos.

If you are an eligible customer and a YouTube email address was provided for you after authorization, you may submit a support request; answer the questions honestly so that your concern is directed to the correct customer service representative.

Ordinary users are available to visit the YouTube help center and try to resolve the issue on their own. You will have to complete a full menu before submitting your request, so it may make sense to try and address the issue yourself first.

PissedConsumer Club

Contact Information

YouTube Website:

YouTube Help Center:

Corporate Office Address:

Google LLC
901 Cherry Avenue
San Bruno, California 94066
United States

Other Info (opening hours):

Other Location:

1600 Amphitheatre Parkway

Mountain View, CA 94043

More contact details

Fax:

+1-650-253-0001

YouTube Customer Service Reviews

1.7 / 5
Poor
See all 10.5K reviews
Cheyann Swf
*** service
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I'm being falsely accused of copyright even though YouTube is the one who supported the song for the video I put on so they hit me of two copyrights because one person thenfully is coming after me I think is *** YouTube needs to get their *** together hence why a lot of people are going to different platforms

Seniyah Qqo
YouTube TV

I tried to talk to someone about YouTube TV and the whole Disney issue with ESPN and ABC and couldnt get through Frontier agent gave me a phone number to call for YouTube TV support and it ended up being Google Ads with no option to speak to an agent who could help me

Joseph S Aif
What customer service?

Have been trying for weeks to find a way to talk to someone, but cant find a phone number. This is wasting my time.

Vernisha Vgo
Waiting for an answer 908 400 ****

waiting for an answer 908 400 ****. does u tube cover Harvard football and how do I connect. Leonard Roseman

How Good is YouTube's Customer Service?

Criselda Yyg
Criselda Yyg
Feels Disappointed | Nov 01, 2025

Website very confusing, trying to cancel our You Tube TV subscription. Still don't know if it was done but it appears that it hasn't.

Read full quote
Henry C Kas
Henry C Kas
Feels Disappointed | Sep 01, 2025

Signed up for nfl package 2with you tube premium package and went thru 40 minutes of setting it up and still I don't have it and nobody will answer my calls

Read full quote
Shayanne Ven
Shayanne Ven
Feels Disappointed | Aug 10, 2025

Again, read my email, don’t ask questions if youtube will not provide answers. This concerned giving us the local news stations that is appropriate for our service area. We do not live in New Mexico. Any emergencies concerning our counties in AZ is important. We had a serious fire and all responders concerning our area were not received by us immediately. There were evacuations and we had no news on TV concerning our area.

Read full quote
Lary H Ekv
Lary H Ekv
Feels Neutral | Aug 02, 2025

Kinda mixed u talking. Pissed off. Although. I wanted to tube premium

Read full quote
Sam M Ihk
Sam M Ihk
Feels Disappointed | Jun 25, 2025

I don't know to be honest

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Monroe B Hrv
Monroe B Hrv
Feels Disappointed | May 22, 2025

Terrible customer service. Cant talk to a human.

Read full quote

Summary of YouTube Customer Service Calls

93.3K TOTAL
CALLS
03:20 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call YouTube?

Payments and Charges Question:

  • “New payment”
  • “Credit card changes”
  • “There's charges on my account that I did not make and I needed that money for my medication I'm disabled and I'm on medication and now I can't get it because you guys just took it amongst yourself to get in my account and take some money and this say”

Account Question:

  • “Today morning live video 3hour video deleted please recovery video”
  • “Premium account”
  • “Student membership”

Product/ Service Question:

  • “Not working”
  • “Advance setting eligible”
  • “Need Access Restored to My YouTube Brand Channels”

Request for Information Question:

  • “I need to speak with a representative”
  • “I need help”
  • “I having problem ordering Utube online, can you help me???”

Activation/ Cancellation Question:

  • “Cancel google YouTube”
  • “Cancelled subscription and refund”
  • “My channel was unfairly terminated”

Staff Question:

  • “Lost TV service”
  • “Not getting services ive been charged for”
  • “It’s not letting me watch. My service is trying to get me to get premium when I already have it installed and I’m paying for it.”

Refund Question:

  • “Refund”
  • “Refund for auto subscribe”
  • “Refund/cancel service”

Return/ Replace Question:

  • “Need to change payment credit card”
  • “Change credit card payment”
  • “Change billing from old phone to my new phone. I'm locked out of my old account”

Cards Question:

  • “Card problem”
  • “I have another card number that I need to put on my account and I need help with another tv”
  • “Trying to pay for you tube premium, my bank card is not valid so you say...I want to pay for premium asap”

Shipping and Delivery Question:

  • “Views not coming”
  • “I upgraded YouTube premium family package but still my wife using YouTube still adds coming. What I do?”
  • “Where is my refund”

Website/ Application Question:

  • “YouTube app not open”
  • “Why can’t I even use my app I have premium I demand answers I’m very pissed”
  • “Downloaded items come up as unavailable”

Employment Question:

  • “Lost teaching job due to *** pop up ad”
  • “I want to get a job”
  • “I wanna get paid off my YouTube channel and all my music videos. I’m wondering how add my Bank account and I’m locked out out of my account”

Other Question:

  • “My youtube channel issue.”
  • “Costumer”
  • “My YouTube channel phone werifid par gmail not werifid”

Compare YouTube Customer Service To

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.
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