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YouTube

www.youtube.com
What is your customer experience with YouTube?

YouTube Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

YouTube has a 2.0 star rating from 3043 customer reviews, 10% would recommend, 72% unfavorable and 14% positive; consumers are mostly dissatisfied and cite high price levels and issues with refunds and support.

Key Takeaways for Future Customers

  • Check YouTube reviews for billing and subscription experiences before subscribing.
  • Dispute charges promptly and request a refund when service was not received.
  • Expect limited live customer service and slow resolution for account or policy issues.

Negative Feedback / Risk Areas

  • Poor customer service and support access are the top customer complaints.
  • Unauthorized charges, billing errors, double charging and refund/cancellation problems recur.
  • Account suspensions, copyright strikes, impersonation and content moderation complaints are common.

Positive Feedback

Users praise music and accessibility features; 50% say they might use the service or membership again if issues are resolved.

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Media from reviews

YouTube - My account I need help
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Karter H Qrl
map-marker Calgary, Alberta

My account I need help

YouTube - My account I need help

My account has way too many violations. Im just a kid and I dont know how to fix it. and I really need help fixing it if nobody fixes it and or helps me I will have to contact extra support help and your boss to get you fired.

User's recommendation: Have help immediately

View full review
Anonymous
map-marker Oak Lawn, Illinois

YouTube - Review in Media category from ***, ***

AI Highlights
  • - Gmail and YouTube accounts hacked; access lost; seeking recovery.
  • - Hacker identified; seeking steps to recover channels and YouTube contact.
YouTube - Review in Media category  from ***,  ***

Hey, YouTubers. How are you all doing?

So I finally got your Gmail. So do you know when I'm I have a question for you. Go let me know. I heard there's something still wrong with my YouTube, right, on my old channels.

Right? Well, are those available am I gonna be able to get those back? Because I really please need them. If you could give me anything I need to do to fix over all the channels, listen.

I found the main cause of what happened, and you're not gonna believe it. Someone took over my Gmails, so that's how I found out. And they've and they're the ones that and I found out who hacked it. So I got the proof here who hacked my Gmail.

Well, is there a way I could get it back so I could see if everything is still there or not? Well, I found out what happened. The main cause was solved. I went to Geek Squad.

I told you. So I'll be honest. I have two main handlers on my old channel. Right?

My dad and my sister. Well, someone changed my Gmail passwords without my permission, my family's permission. So they hacked you know what? My Gmail.

And I can't get back from you being someone hacked it. So I have a Gmail. It got hacked, so they shut it down. What happened?

My Gmail over here was green circle. Wait till now. Don't have it in my Chromebooks, my phone. So whatever she she whatever she did, she got all of it.

All definition of my channel. So am I able to get it back, or what do I do to get it? Do I go to court to fight it? What do I do?

And YouTube. Could you please call me so what I have to do, please? I I'm disabled. You know, I am disabled.

I'm be honest. I'm disabled. What I do on YouTube like, obvious. I do play Minecraft.

I don't own the game, but I use I do build and I build stuff like coping skills. You know, I used to go to school how to be I do got my diplomas, you see. Achievement of completion, like that. So why did this had to happen to me?

If you know I'm disabled, you cannot be taking shadows away from disabled kids. You know that I'm now 29. Had to start my life over now. Had to start all over.

You know? So if you guys could call me and tell me what I have to do to get that channel back, because I found the main hacker and all of it. So they found the main hacker, so I'm glad they did that. So could I get that channel back and see if everything is still there or is it impasse?

I know you guys took away from me a long time, and I know I started June twenty fifth of September twenty twenty five. And I started that channel. That was my main one, *** two two two two two one two. The main one I want back is my 77 subscribers.

That's the main chat I go live on. Have you seen me with the two one one two? That was my security shirt. Is that what the problem is with my YouTube?

I don't work as a security guard no more. I wear that when I I wear that when I do in my yard to make sure things are safe, like my stage equipment. All I have say if I go up on metal trusses on my yard when I do concerts, so I have to make sure everything is secured. And I had to wear that when I make sure everything is safety inspected.

So YouTube, if you could please call me and we can figure what I could do to get my main one back. I'm worried about the main one is *** 4128. That's the main one I'm worried about. And I usually go live on that YouTube channel a lot.

And listen, I finally got your Gmail today about what happened. It's sort of an issue. I know that. Do you know how long it will take to get it back, because I lost it a long time.

That show a long time. And I really need that channel back. My career's all on it. I'd I I'm not I looked at it.

I did not copyright it. I built my own stuff. Like, I'm trying to build my own future. I'm trying to build stuff I know what I'm building in my yard this year.

Without that channel, I cannot get to my contact comments below and see what they want me to build. Now I don't have that, and I cannot build. They'll do without all my comments. And listen.

If anything happened to that channel, I'm sorry, abuse. I found the main hacker in it, so I finally found it. I found out who did it. If I get that channel back so I can see if she's in there and let me know, and I can get rid of her, whoever she was.

So think she's still in my old YouTube channel chat, so I need to get that channel back so I can get rid of her if she did *** it. If you could please give me that channel back, I could get rid of the hacker. I have a person that's coming out to get rid of that hacker out of my whatever device she hacked, so that's when I hear today coming out to get it. Let's see why she hacked it.

I I did talk to her. She didn't *** my YouTube. Stole my identity as well. I just got a picture where she stole my identity from.

My brother's car. She took my wallet. I don't even have my wallet on me. It's gone.

I lock it in my brother's car, they picked the lock for no reason. And that was safe in the car when I locked it every night I go to bed. Now when I get up this morning, my other wallet's gone. My other wallet I have is gone.

You see? I told you crime where we at is bad here than I thought. So if you could call me back and see what I had to do to fix this, Whoever this lady was stole my identity, he's got my wallet, now I gotta close my all that stuff. All that stuff.

So if you could please call my cell at the summer, please, so we could talk. ***, please. We need to talk and see what I gotta do to shut her downbies. She didn't I did text her.

I did text her today. She didn't hit hacking everything. My Gmail, my YouTube's all. So is there a way can get that channel back and see if I got her on the YouTube channel?

It says on my old channel, she's still my YouTuber subscriber. I need to shut if I get her up, and I can get that channel back and fix all of it. So and YouTube listen. My dad had his left toe amputated.

This is serious. I need that channel so I can get when I need to get all of it the money out of it. He had his toe amputated. It won't cover the expenses, so I need to get that channel to get all my money out.

And you guys, you take that channel back if you want. He got his amphet foot left foot amputated in surgery. I got pictures of what it looks like. It's bad.

It's bad when he had to lose his foot. It's bad. Please scan my YouTube channel so I can get her out of there and get it back and explain what happened to my dad. He's like, It's tough.

It's tough right now. He had surgery. He he got a left his left foot and toe is amputated. Nearly almost his whole foot, they said.

Please, I need that. I need my channel back so I get everything out of that to help him out. Please. And this is serious.

He he's hospitalized for three and a half weeks, they said. How do you see my YouTube channel back, please? So I get the money out of it and give it to him. Could help him out with all the surgery expenses it did not cover, please.

And my mom saw the pictures. It's the badly worse that I've seen. Not good. And to YouTube, if I get my YouTube channel, I can get rid of who the heck do I chose.

She could be in my still my old channel still. If you could log me and get everything in there, I could get rid of her. I do have a virus bug catcher. I can catch her out of that.

And thank you very much. If you know how long this child's gonna old child's gonna be kept for, please let me know. I need that child so I could stop her from hacking everything else here. She hacked everything else here, you see.

She did not *** my phone. She hacked my Chromebooks. Am I down from? I need to stop what she did.

And, Youtube, please let me know what was wrong with the contact on my old channel, please. I didn't think about what I had to do to stop this person because she hacked nearly all my computers right now. She nearly hacked to all my computers right now. And I'm live on my cell phone right in front of me.

If you could try to give me all of it back, I could stop this. If I ever try to get my friend works on computers. He could stop it as well. Please and thank you.

I know you're trying to keep kid friendly safe kids safe, yeah, but what happened to me? My life is in danger when she took my identification. Right now, my life's in danger when she did, and she took my ID, and she took my wallet. This is serious.

I need to get that channel back. So I need my two channels back I need back to stop this lady hacking my system. And thank you very much for keeping people safe, but no. I don't think I'm safe for what happened to my identification.

My brother's car. And I don't think I'm safe for my identification. It's on my brother's car, you see. If she comes back and hurts me, guess whose fault is that?

One of her friends that they came here and hacked, took my wallet. And I'm so mad. They got all my identity, all that. I had to close my date identifications on, all that.

My card I hit my card I used for YouTube had to be shut down as well, you know. And I'm sorry this happened. If I can get that video back, and thank it. I could try to stop this with a friend.

He's actually working with peers. He's working on my debt right now trying to fix the issue. If you know what devices she hacked, please let me know. I need to figure what devices she hacked.

She hacked one of them so far. She's nearly hacking almost everything. She hacked my Xbox as well. She almost hacked everything, but she never hacked my old Xbox three sixty.

There was no error on it. So that's what I did.

Thank you very much, and stay safe over you work for YouTube. Bye, everyone.

View full review
Anonymous
map-marker Bay Saint Louis, Mississippi

Google - Review in Media category from ***, ***

AI Highlights
  • - Locked out of Gmail and YouTube since 2023.
  • - Two-factor verification and backup emails/numbers are inaccessible.

Hey. I'm ***.

I'm the owner of a Gmail account, ***. And, like, I like the security systems. Like, I'm glad I can't nobody get into my account like that, but I have been locked out of my account. And the good part is is I got locked out is this was 2023.

I look like a mess, but anyway, this was 2023. I got locked out of my account. And, like, I got all of my life and everything, my lifeline immediately down there, you know, like, safe. But I have a YouTube channel with subscribers that's engaged with engagement and all that, and I have not been able to post or nothing for, like, literally three going on, yeah, three years.

I haven't been able to post. That's super frustrating. Reached out to YouTube, and I'm not gonna lie. All they did was redirect me right back to y'all.

Hey. Y'all don't have no way for nobody to contact y'all. Y'all have this place, and then the only solution is I'll just make a new one, which I've done that. But, I mean, deep down, like, it hasn't helped me.

I mean, now the issue that I'm having is two step verification. And, like, I made a like, I feel like I don't have anything set in place for this because I understand this is super rare because okay. Again, my YouTube channel, I was listening to another YouTuber and people, you know, he we we we popular. So people was making threats and all that on my *** your account.

And he said, oh, no. Y'all can't because I got two step verification. And he always would say that. So I asked him what it was one and I put it on.

And then not thinking, this set up all of this backup stuff, a random email. I think the email is literally like, don't something. Like, this is some random email. Don't even know what it is to even call like, you know, I don't even know what that email is to get into that one or even try.

I don't know. And then the phone number. Okay. Google told like, Safari, whatever.

It told me reach out to the person with that number because I was gonna try to get that number back, but I can't. I reached out to that person. That person left me on red the whole time, and I don't blame them because they don't know who they don't know what I'm trying to do. I'm just telling them I'm sending codes to that number I need to get in.

And, you know, then the other phone number, I don't know that number because I didn't even have that number long. I think that was, like, some text now number. Like, I was going through it, and I don't know. I mean, I'm not, like, super upset.

I am because, like, I I got a new channel, but I need to get back into my old channel. That's the channel with my actual family. It's like, it still is that's my channel. And I I just feel like I have nothing in place.

I'm not saying like y'all should just implement something, but at least have a way for customers to contact y'all and be like, hey, man. This is me. I just need to get back in my account. Like, I don't care what you need.

Like and then even this, another mistake. I think the name on the Google account is either named after my channel or slightly named after it. That's what I think it is. That's why I don't know what it is.

I don't even know what it is because I know it's not my name. You know what I'm saying? And it's just it makes me upset, man. And, like, *** What should I what?

The account just gotta just stay up forever, and there's no way I can just prove to y'all this is my account. This is my account. It has my channel on it. I mean, damn.

I mean, I even tried another solution. I tried to go through Apple. And, of course, I don't have access to the phone numbers, don't have access to the damn email, and no. I don't know what credit card I used the last time four or three years ago.

I don't know. You know what I'm saying? I do. Not even okay.

Even if you wanna go outside of the YouTube channel, the only thing I couldn't recover was my PlayStation account. That too with Vufu Games on it. Gone. My Red Dead Online GT online character.

Just stuck. Gone. Because I can't get into the Gmail. I'm just super upset about that.

And I feel like, y'all don't even do nothing or have nothing. Like, I can't we can't even contact y'all. I have to send a video clip or, like you know what I'm saying? It's just it's strange around.

You know? And I know a lot of companies are trying to do stuff like that to where you really just can't pick up the phone and call them no more. But, like, then y'all get mad if, like, it's it's I mean, you know what I'm saying? I know Google too big to fail, but, like, company like any of them, it's it's still something that can fail like that, bro.

It just don't make no damn sense, bro. Because that's a that's a big disservice. Like, I need to get back into my account. Yeah.

Okay. I got my bank information, my Facebook, my contacts, and everything else out of it. I got my Instagram and all that. I don't care, but I need my YouTube.

I ain't gonna even lie. I mean, like, could I love my I don't even care about Facebook. I've had it for ten years. I don't care.

But I'm just saying and my main issue is, again, the two step verification. I actually love it because I see, like, damn. *** no. Can't nobody get into your account for real if they don't have nothing?

Even if they get your password, they ain't getting in there. Because that's what happened with me too. That was the issue with me. Then another thing y'all haven't implemented.

Oh, if you're in the same location. That was way in ***, ***. I'm way in ******, *** now, and I live here. I'm not going I don't have no car.

And even if I did, I'm probably not gonna waste gas just to go pull up somewhere, just to go log in somewhere. I mean, it's just strange. You know what I'm saying? And, like, I didn't know the password at the time, but now I do.

And I guess I'm kinda rambling a little bit because it's a five minute video, but I guess because I already know, like, how I feel like y'all not gonna say or help me with nothing besides the same thing that you already have is, oh, yeah. Make a new one, and this is what you could do to not get like, dude, that's not gonna help me because I need my YouTube channel. I want my YouTube channel. Can y'all like, it's nothing nobody can do.

I gonna lie. I don't like this. I don't even know. I I mean, it's cool, but I don't I don't like it because, I mean, I can't even get back into my stuff.

I'll if I wouldn't have listened to that two step verification, I'm not gonna lie. Wouldn't be in this mess. And I know y'all not gonna help me. I feel like I know what it is.

That's the issue I'm having. It's a two step verification. No. I cannot access the five zero four four nine five eight zero twenty eight.

That was my old number I had for years too, but I lost it on somebody else's AT and T account. I can't recover unless I spend boopoo money, now somebody else got the number. So it's over with that. And then the other number, all I know is it gotta end at 4047.

The only digits I remember, and it's a 318 number. And I didn't have that number long long. So and even if you nothing. It don't even matter.

I'm just saying. No. I can't access the email. I know the password with the two step verification.

The other email, I don't even know the damn name of the email. Don't even ask me. I don't know it. It was just some made up stuff, and I never went back and looked at all this to secure it all.

I don't have access to pretty much nothing on there. Just all I have is the password, and I know what the email is. My email, and I need my YouTube channel. And, like, I feel like I mean, I don't know.

If I can at least get on the phone with one of y'all, maybe I might have hope, but I don't even yeah. I need to fix that, bro. Because and if I was somebody who had millions of subscribers and just could grow another channel instantly, I wouldn't trip. You know what I'm saying?

But I ain't got any of my YouTube channel, and it really does bother me.

But I already know deep down because of me not having access just to some bogus not bogus. I mean, it was my phone numbers, but, like, in my email and *** But just because I won't have access to it, y'all like, how the *** dude, y'all should make people upload IDs if it's that serious.

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grooma g

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Owen Sound, Ontario

YouTube allows predators

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YouTube allows predators
YouTube allows predators - Image 2
YouTube allows predators - Image 3
YouTube allows predators - Image 4

YouTube is allowing an active child predator who has groomed over 40 children to stay on the site and continue finding more victims through YouTube.

Cons:
  • Allows predators and predatory content

Preferred solution: Apology

User's recommendation: Stay away

View full review
Sherk A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account disable

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YouTube - Account disable

Don't know what happened Don't know if my YouTube account is disabled or I can't use my account for days

Pros:
  • Get account
Cons:
  • Losing my video

Preferred solution: My account back

User's recommendation: Explain what happened

View full review
Sherk A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

YouTube account

YouTube account

I don't know what happened my account from YouTube is not showing don't know it got disconnected or disabled

Pros:
  • Get account back
Cons:
  • Not be able to use youtube

Preferred solution: Get account

User's recommendation: It works

View full review
Resolved
christophermhanney

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Hi I want did I do any thing wrong on...

YouTube - Hi I want did I do any thing wrong on...

hi I want did I do any thing wrong on my YouTube and if did i am so sorrey for all that i did not *** a bout it

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Anonymous
map-marker Brooklyn, New York

Youtube comments are missing from my...

Youtube comments are missing from my...
Youtube comments are missing from my... - Image 2
Youtube comments are missing from my... - Image 3

Youtube comments are missing from my new video for some reason. {{Redacted}}

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Braulio R Fof

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem when trying to login.

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YouTube - Problem when trying to login.

Hello, I am writing to request assistance restoring access to my YouTube account. When I attempt to sign in, I receive the error message: Error fetching channel list for account.

This problem began around 8-9 years ago and, although it persisted for some time, I did not report it earlier. I need access to the account now and would appreciate your help resolving the issue.

Preferred solution: I would like to to get access to my account

View full review
Featured
Brian V Jhl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brockton, Massachusetts

IM AM THE CHOSEN ONE *** MA

AI Highlights
  • - I am the chosen one.
  • - They try to block my identity and truth.
  • - They have stolen my ideas and profited from my pain.
YouTube - IM AM THE CHOSEN ONE *** MA

I am the chosen one. ***.

They are trying to block my identity to block my truth. They have stolen my ideas and have made money off my pain. Joker on YouTube and other things. Can someone help me?

I have a lot to say to the world and I think people deserve the truth. I want to help humanity.

Preferred solution: RECOGNITION AND APOLOGIES. POSSIBLE COMPENSATION FOR THEFT OF MY IDEAS

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Resolved
Martin M Mqi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: YouTube videos being blank

Updated by user Jun 05, 2026

The company did not say anything back. Call out the dumb glitch on YouTube.

My screen was always a black screen with no video even if audio was there. Definitely make a review here but please respond to reviews from play store because you don't respond nor view them.

Original review May 20, 2026

Ok first of all making me have to answer your bullshit math questions to make a review here is fucking retarded. And also everytime I go to a video, it keeps going blank when I'm trying to watch a fucking video.

Closing the app and going back to YouTube does not work! You need to get your fucking shit fixed because I repeatedly close the app and going back to it.

You really can't even run a community right nor respond to my review. There's audio but screen is only blank.

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Resolved
Charlotte T Ure
map-marker Temecula, California

Resolved: The auditory response didn't help me. I don’t hear well & need Closed Captions. I must talk with a real person who will get the monthly charges cancelled.

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Updated by user Jun 19, 2026

I was not able to talk directly to a human being at YouTube. I called my credit card company & was blessed to reach an agent who just happened to know how to access a page on YouTube; he stayed on the phone with me while directed me step-by-step to learn the purpose of the monthly charges & how to stop payments.

Thanks to that caring gentleman, all turned out well & good. Getting little to no real help from YouTube, if you aren't technically inclined (I'm not), I suggest asking a younger person that you know how to maneuver the YouTube website to accomplish what you need to do.

Updated by user Jun 06, 2026

In general, I love YouTube, but their Customer Service leaves a lot to be desired. Sometimes a person needs to speak with a human being.

Original review Jun 04, 2026

I'm 92 years old and don't understand instructions to cancel a monthly recurring credit card charge of $3.99 for Google *YouTube member. It has been billing for at least 2 years. I can't afford it.

Loss:
$96
Pros:
  • Informative
Cons:
  • Unable to get a live person to speak to directly

Preferred solution: Full refund

User's recommendation: I can't recommend this communication method if you have similar limitations to mine.

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Djuana P

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Verified Reviewer
| map-marker Detroit, Michigan

Non payment for viral video

YouTube - Non payment for viral video
Updated by user May 20, 2026

1.2k views

Original review May 20, 2026

I posted a video a few months past and have gotten confiscated. I've been emailing and calling.

It's my money and I want it. Help me please.

Preferred solution: Full refund

View full review

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Alex P Ccz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker The Dalles, Oregon

Voyerism

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AI Highlights
  • - I feel harassed and monitored by a neighbor; the sheriff has not helped, and I worry about surveillance and safety.

I just explained the whole situation to you. Man, I'm not gonna go through it again.

I just wrote a whole essay about it. Go back and look it up and read it. I'm not gonna rewrite it all over again. My neighbor next door I feel is monitoring me without my consent.

And without my permission, and then lately, I found out that It might be on YouTube, but I don't know where to start to look for that video and I went. I went to the sheriff. They said they can't do nothing about it. They don't have nobody they can help me.

What's my next step? Then? Can you guys find it? Or do I gotta get a lawyer cause?

This is real, really, really aggravating. When I'm in my house and and I hear the voices people chuckling and laughing when I'm in the bathroom, or when I'm taking shower, are my roommates going to my phone making see everything I do on my phone, it's starting to get real frustrating.

And aggravating, and I don't want to lose my cool. I don't wana crazy and you know, and do something stupid

Pros:
  • Funny
Cons:
  • Youtube sucks how about that

Preferred solution: Well if it happens to be true, I want the neighbors brought up on charges

User's recommendation: Not big in considerate, but the *** are the customers?I want to know my situation.What can you doc

View full review
Sharon S Pru

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraudulent website selling fake merchandise

AI Highlights
  • - Hand-knit Finland-made sweaters with a satisfaction return.
  • - Sweaters came from China, not hand-knit; returns refused.
  • - Do not purchase from this company.
YouTube - Fraudulent website selling fake merchandise
YouTube - Fraudulent website selling fake merchandise - Image 2

*** had advertised hand-knit sweaters made in *** with a return of purchase if not satisfied. No such company exists.

The sweaters came from ***, were not hand-knit, and they refuse to let me return them. They need to be taken down from the YouTube channel.

It is a scam and illegal! Do not purchase from this company.

Loss:
$120

Preferred solution: Full refund

View full review
Ray F Yeu

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Verified Reviewer

Customer service , complaint

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They put you through customer service and immediately you get the report did your issue resolved and no one ever comes to the phone

User's recommendation: I would never recommend YouTube customer service

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About

Related Companies

Alphabet Inc, Google, YouTube TV, Google Play, Google Nest

Summary

YouTube is a video-sharing website that specializes in providing a large number of video-related services. The website was created in February 2005 and nowadays it is one of the most popular sites in the world. The company is headquartered in San Bruno, CA. YouTube mainly specializes in hosting corporate and user-generated media products such as TV clips, video clips, video blogging content, music videos and many more. Nowadays YouTube operates as one of the Google’s subsidiaries. The website works with many big companies and media corporations like BBC, CBS, VEVO, Hulu and many others.

YouTube reviews and complaints

YouTube is ranked 349 out of 6642 in Media category

Area Served

USA, Worldwide, Asia, Other, Canada, Europe

Payment Methods

MasterCardVISADiscoverAmerican ExpressPayPal

YouTube FAQs

Rebecca A. Garland
PissedConsumer Reporter

YouTube FAQs

The YouTube headquarters address is Google LLC 901 Cherry Avenue, San Bruno, California 94066, United States. Use it for personal visits and sending correspondence.

YouTube is an American online video-sharing platform created on February 14, 2005. It all started with the idea of its founders to make an easy way to share videos online, as at that time this process was quite complicated and technically limited.

YouTube is owned by Google, an American multinational corporation and technology company. It was founded by three former employees of PayPal: Steve Chen, Chad Hurley, and Jawed Karim.

If you want to create a personal channel, sign in to YouTube and click on your profile photo in the upper right corner. Choose “Settings” from the drop-down menu, click “Add” or “Manage your channels”, select “Create a channel”, check such details as your photo and Google name, and confirm.

YouTube Premium is a paid membership that improves your YouTube experience by providing more features such as watching videos without advertising and in the background, downloading them, and listening to over 100 million songs ad-free offline with YouTube Music Premium.

To delete your YouTube account via a web browser, go to your Google Account settings, click on “Data & privacy”, choose “Delete a service” under “Apps and services”, find “YouTube”, and click on the trash can icon. Click on “I want to permanently delete my content” and check the boxes to confirm and click “Delete my content”.
If you want to delete your YouTube account via the app, tap your profile picture in the top right corner, select “Manage your Google Account”, and follow the instructions we mentioned above starting with clicking on “Data & privacy”.

To log in to the YouTube account, enter the email and password you use for your Google Account.

The YouTube app is free to download and watch videos and upload content. However, if you want to use all the features of YouTube Premium, YouTube Music Premium, and YouTube TV, you should pay for the subscription.

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