
YouTube
YouTube Overview
YouTube has 2.0 star rating based on 2666 customer reviews. Consumers are mostly dissatisfied.
14% of users would likely recommend YouTube to a friend or colleague.
- Rating Distribution
Pros: Music, Accessibility, Good music.
Cons: No customer service, Poor customer support, Customer service.
YouTube has 2.0 star rating based on 2666 customer reviews. Consumers are mostly dissatisfied.
14% of users would likely recommend YouTube to a friend or colleague.
- Rating Distribution
Pros: Music, Accessibility, Good music.
Cons: No customer service, Poor customer support, Customer service.72% of users think that YouTube should improve its Customer Service.
67% of users say that they might use YouTube in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "A brilliant service.", "Brilliant service, well recommended.", "Cancel", "Make sure you don't do the wrong things on youtube", "Not hassle free service".
Most users ask YouTube for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews











































Poor customer service
- None that i can think of
User's recommendation: Fellow Veterans if you have YouTube be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWas treated like crud by NFL Sunday Ticket customer service
User's recommendation: Train customer service to listen to their customers especially when the customer has proof
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNFL Sunday ticket through YouTube
Have I contacted google over this?! Of course I have to no avail.
No customer service number to discuss this issue with anyone!!!!Really? I am pissed off!
They advertised NFL Sunday ticket for $399 order today and get $50 off. We ordered the day we saw it and we were billed $451!!
- Diverse
- Can not reach customer service to resolve issues
Preferred solution: Price reduction
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Want my premium music back on.
User's recommendation: Just get ahold of customer service when needed to.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Billing questions/set up paying
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer229,364,6508
- We can do
- We are all ready
Preferred solution: Full refund
User's recommendation: Keyana Harrison
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNFL Sunday Ticket issue
- Customer service could be a lot better
Preferred solution: Deliver product or service ordered
User's recommendation: Keep your confirmation email and statements for proof of your purchase.

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNone of my YouTube channels are working I think it's blocked
Preferred solution: Just let my youtube views start and nothing else.

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Well here
User's recommendation: Email YouTube if they haven’t payed you yet when they are so post to pay you!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecause I’m not happy
- Nice picture
- No customers service help
Preferred solution: Just get my 3rd tv going with YouTube
User's recommendation: Wish I know
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerTalk to somebody issues with my payment $
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy money they cheat me out and they just tryed to rob me to for my money
- All my videos
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRape, Account Hacked, Jail/Death threats, STD, luck;)
- Funny videos
- Starved
Preferred solution: Apology
User's recommendation: Lol
Media Expert Talks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Pls change copyright rules
User's recommendation: Iqbal
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Movies I bought won't play
User's recommendation: be carefully and must attention

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDennis cronano
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Nice job