YouTube Reviews
YouTube Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
YouTube has a 2.0 star rating from 3058 customer reviews; 13% would likely recommend. Consumers are mostly dissatisfied and YouTube reviews frequently mention customer service and billing problems with subscriptions and membership charges.
Key Takeaways for Future Customers
- Expect recurring customer complaints about unauthorized charges and difficulty obtaining refunds.
- Subscription and billing issues are common; keep payment records.
- Account bans, hacking, and content moderation disputes may require lengthy appeals.
Negative Feedback / Risk Areas
- Billing errors and double charges reported.
- Poor or unresponsive customer service and unanswered support calls.
- Refunds and cancellations hard to secure.
Positive Feedback
Users cite strong music selection and accessibility as pros.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
YouTube has a 2.0 star rating from 3058 customer reviews; 13% would likely recommend. Consumers are mostly dissatisfied and YouTube reviews frequently mention customer service and billing problems with subscriptions and membership charges.
Key Takeaways for Future Customers
- Expect recurring customer complaints about unauthorized charges and difficulty obtaining refunds.
- Subscription and billing issues are common; keep payment records.
- Account bans, hacking, and content moderation disputes may require lengthy appeals.
Negative Feedback / Risk Areas
- Billing errors and double charges reported.
- Poor or unresponsive customer service and unanswered support calls.
- Refunds and cancellations hard to secure.
Positive Feedback
Users cite strong music selection and accessibility as pros.
Media from reviews





YouTube - Review in Media category from ***, ***
- - Gmail and YouTube accounts hacked; access lost; seeking recovery.
- - Hacker identified; seeking steps to recover channels and YouTube contact.
Hey, YouTubers. How are you all doing?
So I finally got your Gmail. So do you know when I'm I have a question for you. Go let me know. I heard there's something still wrong with my YouTube, right, on my old channels.
Right? Well, are those available am I gonna be able to get those back? Because I really please need them. If you could give me anything I need to do to fix over all the channels, listen.
I found the main cause of what happened, and you're not gonna believe it. Someone took over my Gmails, so that's how I found out. And they've and they're the ones that and I found out who hacked it. So I got the proof here who hacked my Gmail.
Well, is there a way I could get it back so I could see if everything is still there or not? Well, I found out what happened. The main cause was solved. I went to Geek Squad.
I told you. So I'll be honest. I have two main handlers on my old channel. Right?
My dad and my sister. Well, someone changed my Gmail passwords without my permission, my family's permission. So they hacked you know what? My Gmail.
And I can't get back from you being someone hacked it. So I have a Gmail. It got hacked, so they shut it down. What happened?
My Gmail over here was green circle. Wait till now. Don't have it in my Chromebooks, my phone. So whatever she she whatever she did, she got all of it.
All definition of my channel. So am I able to get it back, or what do I do to get it? Do I go to court to fight it? What do I do?
And YouTube. Could you please call me so what I have to do, please? I I'm disabled. You know, I am disabled.
I'm be honest. I'm disabled. What I do on YouTube like, obvious. I do play Minecraft.
I don't own the game, but I use I do build and I build stuff like coping skills. You know, I used to go to school how to be I do got my diplomas, you see. Achievement of completion, like that. So why did this had to happen to me?
If you know I'm disabled, you cannot be taking shadows away from disabled kids. You know that I'm now 29. Had to start my life over now. Had to start all over.
You know? So if you guys could call me and tell me what I have to do to get that channel back, because I found the main hacker and all of it. So they found the main hacker, so I'm glad they did that. So could I get that channel back and see if everything is still there or is it impasse?
I know you guys took away from me a long time, and I know I started June twenty fifth of September twenty twenty five. And I started that channel. That was my main one, *** two two two two two one two. The main one I want back is my 77 subscribers.
That's the main chat I go live on. Have you seen me with the two one one two? That was my security shirt. Is that what the problem is with my YouTube?
I don't work as a security guard no more. I wear that when I I wear that when I do in my yard to make sure things are safe, like my stage equipment. All I have say if I go up on metal trusses on my yard when I do concerts, so I have to make sure everything is secured. And I had to wear that when I make sure everything is safety inspected.
So YouTube, if you could please call me and we can figure what I could do to get my main one back. I'm worried about the main one is *** 4128. That's the main one I'm worried about. And I usually go live on that YouTube channel a lot.
And listen, I finally got your Gmail today about what happened. It's sort of an issue. I know that. Do you know how long it will take to get it back, because I lost it a long time.
That show a long time. And I really need that channel back. My career's all on it. I'd I I'm not I looked at it.
I did not copyright it. I built my own stuff. Like, I'm trying to build my own future. I'm trying to build stuff I know what I'm building in my yard this year.
Without that channel, I cannot get to my contact comments below and see what they want me to build. Now I don't have that, and I cannot build. They'll do without all my comments. And listen.
If anything happened to that channel, I'm sorry, abuse. I found the main hacker in it, so I finally found it. I found out who did it. If I get that channel back so I can see if she's in there and let me know, and I can get rid of her, whoever she was.
So think she's still in my old YouTube channel chat, so I need to get that channel back so I can get rid of her if she did *** it. If you could please give me that channel back, I could get rid of the hacker. I have a person that's coming out to get rid of that hacker out of my whatever device she hacked, so that's when I hear today coming out to get it. Let's see why she hacked it.
I I did talk to her. She didn't *** my YouTube. Stole my identity as well. I just got a picture where she stole my identity from.
My brother's car. She took my wallet. I don't even have my wallet on me. It's gone.
I lock it in my brother's car, they picked the lock for no reason. And that was safe in the car when I locked it every night I go to bed. Now when I get up this morning, my other wallet's gone. My other wallet I have is gone.
You see? I told you crime where we at is bad here than I thought. So if you could call me back and see what I had to do to fix this, Whoever this lady was stole my identity, he's got my wallet, now I gotta close my all that stuff. All that stuff.
So if you could please call my cell at the summer, please, so we could talk. ***, please. We need to talk and see what I gotta do to shut her downbies. She didn't I did text her.
I did text her today. She didn't hit hacking everything. My Gmail, my YouTube's all. So is there a way can get that channel back and see if I got her on the YouTube channel?
It says on my old channel, she's still my YouTuber subscriber. I need to shut if I get her up, and I can get that channel back and fix all of it. So and YouTube listen. My dad had his left toe amputated.
This is serious. I need that channel so I can get when I need to get all of it the money out of it. He had his toe amputated. It won't cover the expenses, so I need to get that channel to get all my money out.
And you guys, you take that channel back if you want. He got his amphet foot left foot amputated in surgery. I got pictures of what it looks like. It's bad.
It's bad when he had to lose his foot. It's bad. Please scan my YouTube channel so I can get her out of there and get it back and explain what happened to my dad. He's like, It's tough.
It's tough right now. He had surgery. He he got a left his left foot and toe is amputated. Nearly almost his whole foot, they said.
Please, I need that. I need my channel back so I get everything out of that to help him out. Please. And this is serious.
He he's hospitalized for three and a half weeks, they said. How do you see my YouTube channel back, please? So I get the money out of it and give it to him. Could help him out with all the surgery expenses it did not cover, please.
And my mom saw the pictures. It's the badly worse that I've seen. Not good. And to YouTube, if I get my YouTube channel, I can get rid of who the heck do I chose.
She could be in my still my old channel still. If you could log me and get everything in there, I could get rid of her. I do have a virus bug catcher. I can catch her out of that.
And thank you very much. If you know how long this child's gonna old child's gonna be kept for, please let me know. I need that child so I could stop her from hacking everything else here. She hacked everything else here, you see.
She did not *** my phone. She hacked my Chromebooks. Am I down from? I need to stop what she did.
And, Youtube, please let me know what was wrong with the contact on my old channel, please. I didn't think about what I had to do to stop this person because she hacked nearly all my computers right now. She nearly hacked to all my computers right now. And I'm live on my cell phone right in front of me.
If you could try to give me all of it back, I could stop this. If I ever try to get my friend works on computers. He could stop it as well. Please and thank you.
I know you're trying to keep kid friendly safe kids safe, yeah, but what happened to me? My life is in danger when she took my identification. Right now, my life's in danger when she did, and she took my ID, and she took my wallet. This is serious.
I need to get that channel back. So I need my two channels back I need back to stop this lady hacking my system. And thank you very much for keeping people safe, but no. I don't think I'm safe for what happened to my identification.
My brother's car. And I don't think I'm safe for my identification. It's on my brother's car, you see. If she comes back and hurts me, guess whose fault is that?
One of her friends that they came here and hacked, took my wallet. And I'm so mad. They got all my identity, all that. I had to close my date identifications on, all that.
My card I hit my card I used for YouTube had to be shut down as well, you know. And I'm sorry this happened. If I can get that video back, and thank it. I could try to stop this with a friend.
He's actually working with peers. He's working on my debt right now trying to fix the issue. If you know what devices she hacked, please let me know. I need to figure what devices she hacked.
She hacked one of them so far. She's nearly hacking almost everything. She hacked my Xbox as well. She almost hacked everything, but she never hacked my old Xbox three sixty.
There was no error on it. So that's what I did.
Thank you very much, and stay safe over you work for YouTube. Bye, everyone.
Google - Review in Media category from ***, ***
- - Locked out of Gmail and YouTube since 2023.
- - Two-factor verification and backup emails/numbers are inaccessible.
Hey. I'm ***.
I'm the owner of a Gmail account, ***. And, like, I like the security systems. Like, I'm glad I can't nobody get into my account like that, but I have been locked out of my account. And the good part is is I got locked out is this was 2023.
I look like a mess, but anyway, this was 2023. I got locked out of my account. And, like, I got all of my life and everything, my lifeline immediately down there, you know, like, safe. But I have a YouTube channel with subscribers that's engaged with engagement and all that, and I have not been able to post or nothing for, like, literally three going on, yeah, three years.
I haven't been able to post. That's super frustrating. Reached out to YouTube, and I'm not gonna lie. All they did was redirect me right back to y'all.
Hey. Y'all don't have no way for nobody to contact y'all. Y'all have this place, and then the only solution is I'll just make a new one, which I've done that. But, I mean, deep down, like, it hasn't helped me.
I mean, now the issue that I'm having is two step verification. And, like, I made a like, I feel like I don't have anything set in place for this because I understand this is super rare because okay. Again, my YouTube channel, I was listening to another YouTuber and people, you know, he we we we popular. So people was making threats and all that on my *** your account.
And he said, oh, no. Y'all can't because I got two step verification. And he always would say that. So I asked him what it was one and I put it on.
And then not thinking, this set up all of this backup stuff, a random email. I think the email is literally like, don't something. Like, this is some random email. Don't even know what it is to even call like, you know, I don't even know what that email is to get into that one or even try.
I don't know. And then the phone number. Okay. Google told like, Safari, whatever.
It told me reach out to the person with that number because I was gonna try to get that number back, but I can't. I reached out to that person. That person left me on red the whole time, and I don't blame them because they don't know who they don't know what I'm trying to do. I'm just telling them I'm sending codes to that number I need to get in.
And, you know, then the other phone number, I don't know that number because I didn't even have that number long. I think that was, like, some text now number. Like, I was going through it, and I don't know. I mean, I'm not, like, super upset.
I am because, like, I I got a new channel, but I need to get back into my old channel. That's the channel with my actual family. It's like, it still is that's my channel. And I I just feel like I have nothing in place.
I'm not saying like y'all should just implement something, but at least have a way for customers to contact y'all and be like, hey, man. This is me. I just need to get back in my account. Like, I don't care what you need.
Like and then even this, another mistake. I think the name on the Google account is either named after my channel or slightly named after it. That's what I think it is. That's why I don't know what it is.
I don't even know what it is because I know it's not my name. You know what I'm saying? And it's just it makes me upset, man. And, like, *** What should I what?
The account just gotta just stay up forever, and there's no way I can just prove to y'all this is my account. This is my account. It has my channel on it. I mean, damn.
I mean, I even tried another solution. I tried to go through Apple. And, of course, I don't have access to the phone numbers, don't have access to the damn email, and no. I don't know what credit card I used the last time four or three years ago.
I don't know. You know what I'm saying? I do. Not even okay.
Even if you wanna go outside of the YouTube channel, the only thing I couldn't recover was my PlayStation account. That too with Vufu Games on it. Gone. My Red Dead Online GT online character.
Just stuck. Gone. Because I can't get into the Gmail. I'm just super upset about that.
And I feel like, y'all don't even do nothing or have nothing. Like, I can't we can't even contact y'all. I have to send a video clip or, like you know what I'm saying? It's just it's strange around.
You know? And I know a lot of companies are trying to do stuff like that to where you really just can't pick up the phone and call them no more. But, like, then y'all get mad if, like, it's it's I mean, you know what I'm saying? I know Google too big to fail, but, like, company like any of them, it's it's still something that can fail like that, bro.
It just don't make no damn sense, bro. Because that's a that's a big disservice. Like, I need to get back into my account. Yeah.
Okay. I got my bank information, my Facebook, my contacts, and everything else out of it. I got my Instagram and all that. I don't care, but I need my YouTube.
I ain't gonna even lie. I mean, like, could I love my I don't even care about Facebook. I've had it for ten years. I don't care.
But I'm just saying and my main issue is, again, the two step verification. I actually love it because I see, like, damn. *** no. Can't nobody get into your account for real if they don't have nothing?
Even if they get your password, they ain't getting in there. Because that's what happened with me too. That was the issue with me. Then another thing y'all haven't implemented.
Oh, if you're in the same location. That was way in ***, ***. I'm way in ******, *** now, and I live here. I'm not going I don't have no car.
And even if I did, I'm probably not gonna waste gas just to go pull up somewhere, just to go log in somewhere. I mean, it's just strange. You know what I'm saying? And, like, I didn't know the password at the time, but now I do.
And I guess I'm kinda rambling a little bit because it's a five minute video, but I guess because I already know, like, how I feel like y'all not gonna say or help me with nothing besides the same thing that you already have is, oh, yeah. Make a new one, and this is what you could do to not get like, dude, that's not gonna help me because I need my YouTube channel. I want my YouTube channel. Can y'all like, it's nothing nobody can do.
I gonna lie. I don't like this. I don't even know. I I mean, it's cool, but I don't I don't like it because, I mean, I can't even get back into my stuff.
I'll if I wouldn't have listened to that two step verification, I'm not gonna lie. Wouldn't be in this mess. And I know y'all not gonna help me. I feel like I know what it is.
That's the issue I'm having. It's a two step verification. No. I cannot access the five zero four four nine five eight zero twenty eight.
That was my old number I had for years too, but I lost it on somebody else's AT and T account. I can't recover unless I spend boopoo money, now somebody else got the number. So it's over with that. And then the other number, all I know is it gotta end at 4047.
The only digits I remember, and it's a 318 number. And I didn't have that number long long. So and even if you nothing. It don't even matter.
I'm just saying. No. I can't access the email. I know the password with the two step verification.
The other email, I don't even know the damn name of the email. Don't even ask me. I don't know it. It was just some made up stuff, and I never went back and looked at all this to secure it all.
I don't have access to pretty much nothing on there. Just all I have is the password, and I know what the email is. My email, and I need my YouTube channel. And, like, I feel like I mean, I don't know.
If I can at least get on the phone with one of y'all, maybe I might have hope, but I don't even yeah. I need to fix that, bro. Because and if I was somebody who had millions of subscribers and just could grow another channel instantly, I wouldn't trip. You know what I'm saying?
But I ain't got any of my YouTube channel, and it really does bother me.
But I already know deep down because of me not having access just to some bogus not bogus. I mean, it was my phone numbers, but, like, in my email and *** But just because I won't have access to it, y'all like, how the *** dude, y'all should make people upload IDs if it's that serious.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |You keep on trying to charge me for YouTube, regular YouTube l don't have that subscription only YouTube TV,and my family and l are happ
Keep on trying to charge me for regular YouTube. I'm only interested in YouTube TV. For this reason, I need to have my card locked.
- Is a good app
- But i prefer youtube tv
- No cons
Preferred solution: Stop the intent on keep on charging me
User's recommendation: To stop the intent for charging me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I have 52 subscribers and they won’t let me live stream
I worked my *** off to get at least 50 subscribers so I can live stream because its really fun and Im super Duper mad that they wont let me do it. They keep saying I dont have enough subscribers but I keep refreshing my page and it says I have 52.
Preferred solution: The abilities to live stream
User's recommendation: If this happens to you, definitely reach out to you about it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My channel called T.A.D. Studios has...
My channel called T.A.D. Studios has been banned from YouTube because of harassment and Cyberbully but we don't understand that because everything on our channel is scripted and done professionally we have spent a lot of time and money and many years on this channel to get it where it is today please give our channel back
- Audience
- Youtube moderation ai
Preferred solution: Channel unbanned
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Reviewers Hub that you don't see coming!
- - The reviewer calls Reviewers Hub for YouTube a scam.
- - They offer a paid subscription to Reviewers Hub to get paid for watching videos.
Hello,this company called Reviewers Hub for YouTube is nothing but a scam!being that YouTube don't pay for anyone too advertise theirs video for a small amount!so this company tried too sale a subscription for you to go on Reviewers hub so you can get paid to watch certain videos for 30sec or 3hours!what the red flag was that they took out the amount more than it was suggested!so if anyone runs into this pay to view videos like Reviewers Hub don't even bother and they won't answer any emails!
- Videos look nice
- Scammers wont answer any emails
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |YouTube allows predators
YouTube is allowing an active child predator who has groomed over 40 children to stay on the site and continue finding more victims through YouTube.
- Allows predators and predatory content
Preferred solution: Apology
User's recommendation: Stay away
I need help signing in to my YouTube account. While I was scrolling through YouTube Shorts, this YouTuber said you have to like and subscribe. ![]()
- I need to watch youtube
- Need to sign in
Preferred solution: Deliver product or service ordered
User's recommendation: YouTube to help sign in
Youtube channel frozen
By accident I pressed charge youtube channel. I cant get back to normal youtub channel.
Would you tell how to do it. Thanks
- Youtube channel is frozen
- It could not be back to youtube channel
User's recommendation: I hope I can back to youtube channel
Views on shorts issues
Y'all didn't even answer me. I'd like to know how my one short's views went from 659 to 110, and it says the United States was 355%.
Make that make sense.
The other video had 387, now says 18. But it has us = 888% and uk = 147%.
Preferred solution: My correct views.
User's recommendation: Fix the issue.
My account I need help
My account has way too many violations. Im just a kid and I dont know how to fix it. and I really need help fixing it if nobody fixes it and or helps me I will have to contact extra support help and your boss to get you fired.
User's recommendation: Have help immediately
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount disable
Don't know what happened Don't know if my YouTube account is disabled or I can't use my account for days
- Get account
- Losing my video
Preferred solution: My account back
User's recommendation: Explain what happened
Media Expert Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYouTube account
I don't know what happened my account from YouTube is not showing don't know it got disconnected or disabled
- Get account back
- Not be able to use youtube
Preferred solution: Get account
User's recommendation: It works
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Hi I want did I do any thing wrong on...
hi I want did I do any thing wrong on my YouTube and if did i am so sorrey for all that i did not *** a bout it
About
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YouTube is a video-sharing website that specializes in providing a large number of video-related services. The website was created in February 2005 and nowadays it is one of the most popular sites in the world. The company is headquartered in San Bruno, CA. YouTube mainly specializes in hosting corporate and user-generated media products such as TV clips, video clips, video blogging content, music videos and many more. Nowadays YouTube operates as one of the Google’s subsidiaries. The website works with many big companies and media corporations like BBC, CBS, VEVO, Hulu and many others.
YouTube is ranked 356 out of 6635 in Media category
USA, Worldwide, Asia, Other, Canada, Europe
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