YouTube
YouTube Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
YouTube has a 2.0 star rating from 2,988 reviews, with 72% unfavorable and only 13% saying they'd recommend it; pros cited music and accessibility while cons highlight no customer service and poor support.
Positive Feedback
Users praise YouTube for music features, accessible content, and breadth of videos; some say paid tiers remove ads when the membership works as expected.
Negative Feedback / Risk Areas
- Widespread complaints in YouTube reviews cite poor customer service and inability to reach a human for support.
- Frequent billing and subscription errors lead users to request refunds and dispute unauthorized charges.
- Channel terminations, content moderation and AI decisions frustrate creators seeking appeal or restored access.
Key Takeaways for Future Customers
- Expect limited live customer support; consider this when evaluating YouTube customer complaints and support needs.
- Monitor billing closely and be prepared to pursue refunds if subscriptions are charged incorrectly.
- Creators should back up content and verify account security due to reported terminations and access issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
YouTube has a 2.0 star rating from 2,988 reviews, with 72% unfavorable and only 13% saying they'd recommend it; pros cited music and accessibility while cons highlight no customer service and poor support.
Positive Feedback
Users praise YouTube for music features, accessible content, and breadth of videos; some say paid tiers remove ads when the membership works as expected.
Negative Feedback / Risk Areas
- Widespread complaints in YouTube reviews cite poor customer service and inability to reach a human for support.
- Frequent billing and subscription errors lead users to request refunds and dispute unauthorized charges.
- Channel terminations, content moderation and AI decisions frustrate creators seeking appeal or restored access.
Key Takeaways for Future Customers
- Expect limited live customer support; consider this when evaluating YouTube customer complaints and support needs.
- Monitor billing closely and be prepared to pursue refunds if subscriptions are charged incorrectly.
- Creators should back up content and verify account security due to reported terminations and access issues.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Offensive sexually *** you tube footage
There is a YouTube video about what the Romans did to women, which is totally offensive, *** and upsetting, especially for women. It is horrific.
I don't even want to think about it to describe it. I do not know how to get rid of this and don't want to have to return to it in order to get it blocked. It needs to be banned. It is appalling.
I cannot unsee the short amount I saw before turning it off.
It needs to be stopped. Please, can you help?
- Very useful
- Pop ups
Preferred solution: get rid of the you tube video on Romans treatment of women
User's recommendation: you need to complain in order to have this stopped
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYouTube disable
I don't know what happened but when I went to my YouTube my account doesn't let me sign back in it said error
- Get my account
- Not being able to to watch youtube
Preferred solution: Apology
User's recommendation: Explain what happened
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Thonotosassa, Florida
They charged me after I cancelled and on my credit card which I never gave them that information.
Uphold my choice not to want their product and go in back door to get paid. When I first went on site and got charged I had no idea what I had done.
User's recommendation: Be careful what you click on.
Columbia, South Carolina
I need help and have a good question about my YouTube channel
My YouTube video are act up and I have a question about the YouTube channel and other peoples videos that should not be on YouTube
- Some one hacked and stole my information
- I want a refund
Preferred solution: 100 subscribers
User's recommendation: Only call if you really need to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMY CHANNEL WAS TERMINATED FOR NO REASON AND MY APPEAL WAS DENIED IN MINUTES BY YOUTUBE BOT AI SYSTEM.. WITH NO HUMAN HELP
@youtube @teamyoutube HAVE NOT CONTACTED ME.. NEED ASSISTANCE FROM YOUTUBE.. REINSTATE MY CHANNEL YOU TERMINATED IN ERROR BY MISTAKE
I went to bed and woke up to my YouTube channel that I worked hard on since 2015 being terminated. I appealed and got denied in minutes from a failed bot AI system.
I need human YouTube customer service assistance to get my channel back.
I reached out to everyone including Neal, the CEO, and got no help. There was a mistake, no warnings, nothing.
- Ai bot system
- Need customer support
Preferred solution: I WANT MY CHANNEL MR BAMBRICK RAPS BACK
User's recommendation: YOUTUBE DONT CARE ABOUT US.. ESPECIALLY SMALL YOUTUBE CHANNELS AND THIS HAS TO CHANGE .. ITS VERY HARD TO BUILD A CHANNEL AND THIS IS HORRIBLE CUSTOMER SERVICE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brandon, Mississippi
Because YouTube said my song copyrighted but it's not
Im trying to post my music on YouTube but they say its blocked because it has a double 0 type beat when I made that beat on my own on banlab
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAI created Fake videos
Many fake videos are proliferating on Youtube. These make outlandish claims, and are produced by AI, and there is no way to check their authenticity.
Youtube is losing credibility - they must stop these fake videos.
User's recommendation: Bewary of videos you watch on Youtbe as many are AI made and fake - no truth.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecause their multiple videos of mine that are no longer on YouTube out of no where
It said that you are not open right now call during business hours but Im very concerned on why multiple videos of mine have taken downPlease contact me back as soon as possible please and thank you
Preferred solution: My videos placed back on YouTube
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUI Changes, Boatload of Ads, New Features, ETC
As of now nothing
In a history of YouTube, it is horrible and it now feels like a 18+ year old site ONLY for content farm rather than good quality content. It also doesnt have an email address because thats how Google hides it.
The UI always changes and we cant do anything about it. They also removed the dislike and were forced to get a thumbs up. And theres a boatload of ads, unless you have YouTube Premium.
Its just no. Well GO TO WAR WITH YOUTUBE!!
- Dndnnd
- Premium is expensive
- Ads
- Youtube thinks your a bot but it lies
Preferred solution: A Slap of the face
User's recommendation: I don’t recommend if you prefer Ads and content farms.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Georgia
YouTube channel is lagging in sound
The volume or sound is lagging horribly which means I cant understand what is being said which is more irritating than enjoyable
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kingsport, Tennessee
Purchases of movies
I purchased a season of Longmire for $13 plus dollars in approximately 2014, and I purchased all 6 seasons of Pride and Prejudice around 2021 or 2022, and YouTube has removed both. I want them back.
- Some things are fee to watch on yt
- Steal your money
Preferred solution: Full refund
User's recommendation: Be careful against you tube purchases
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Easton, Pennsylvania
Resolved: Paying too much for less product
I was finally able to unsubscribe on their website. Look Up YouTube video for step by step directions.
We are going to have to cancel YouTube TV. I can't believe that you are taking away channels for the price you charge.
We can't watch our local sports teams or favorite shows.
Shame on you. We will be finding a different provider and won't trust YouTube TV again.
- Took away espn and abc
Preferred solution: Full refund
User's recommendation: Don't Subscribe
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFor Terminating channels and using Ai for moderating and supressing viewership
you tube From july of 2025 , have made extreme measures of using Ai for moderation and feature that had affected the landscape of youtube. *** UI, to messing up the videos being so large and akinned to the mobile Ui taking away features etc. making it a dystopian hellscape .
Not only that they have also started to use Ai to terminate channels without a whim or reason that are there to make a hobby. there is also evidence that the support chat is also moderated by AI instead of a human being leaving other people helpless to not only to get their channel unbanned, but also their reputation for their own bottom line instead of the consumers.
I will not let people who are at the top to suppress and terminate the voices who just want to be on youtube and they shouldn't be scared or punished because of this.
If this has to be made to make a difference? i don't care because people deserve the opportunity to be free.
User's recommendation: Boycott youtube, in anyway shape and for and never be complacent, you can make a difference we all can make a difference
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
Broadstairs, England
I don’t know why the YouTube is not working some one charge me 21 £ to fix it I didn’t fixed?
I dont know some one charge me 21 pounds to fixed I didnt fixed can someone have looked to fix the problem
- Just my refund
- Just me refund
Preferred solution: Full refund
Oklahoma City, Oklahoma
You guys took money off of my card for subscription that I never even authorized and I just want my money back is like $24 and something that’s a lot of money to me
Very upset that you guys took money off my card for a subscription that I never even authorized. It would never authorize considering I already have YouTube on my TV an app thats free so I have no reason to subscribe this and you took $24 and something off my card and Im not happy and I just want my money back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Virginia Beach, Virginia
Blocked
My live stream got taken down, and I appealed and waited 5 days, but they did not give my live streaming back.
About
, , , ,
YouTube is a video-sharing website that specializes in providing a large number of video-related services. The website was created in February 2005 and nowadays it is one of the most popular sites in the world. The company is headquartered in San Bruno, CA. YouTube mainly specializes in hosting corporate and user-generated media products such as TV clips, video clips, video blogging content, music videos and many more. Nowadays YouTube operates as one of the Google’s subsidiaries. The website works with many big companies and media corporations like BBC, CBS, VEVO, Hulu and many others.
YouTube is ranked 334 out of 6484 in Media category
USA, Worldwide, Asia, Other, Canada, Europe
YouTube FAQs
The YouTube headquarters address is Google LLC 901 Cherry Avenue, San Bruno, California 94066, United States. Use it for personal visits and sending correspondence.
YouTube is an American online video-sharing platform created on February 14, 2005. It all started with the idea of its founders to make an easy way to share videos online, as at that time this process was quite complicated and technically limited.
YouTube is owned by Google, an American multinational corporation and technology company. It was founded by three former employees of PayPal: Steve Chen, Chad Hurley, and Jawed Karim.
If you want to create a personal channel, sign in to YouTube and click on your profile photo in the upper right corner. Choose “Settings” from the drop-down menu, click “Add” or “Manage your channels”, select “Create a channel”, check such details as your photo and Google name, and confirm.
YouTube Premium is a paid membership that improves your YouTube experience by providing more features such as watching videos without advertising and in the background, downloading them, and listening to over 100 million songs ad-free offline with YouTube Music Premium.
To delete your YouTube account via a web browser, go to your Google Account settings, click on “Data & privacy”, choose “Delete a service” under “Apps and services”, find “YouTube”, and click on the trash can icon. Click on “I want to permanently delete my content” and check the boxes to confirm and click “Delete my content”.
If you want to delete your YouTube account via the app, tap your profile picture in the top right corner, select “Manage your Google Account”, and follow the instructions we mentioned above starting with clicking on “Data & privacy”.
To log in to the YouTube account, enter the email and password you use for your Google Account.
The YouTube app is free to download and watch videos and upload content. However, if you want to use all the features of YouTube Premium, YouTube Music Premium, and YouTube TV, you should pay for the subscription.
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