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Money

YouTube - Money
YouTube - Money
YouTube - Money
YouTube - Money
YouTube - Money
YouTube - Money
Really this *** stupid 60 some 1 dollor charges in A 5 charge in 2.99 charge that over 70 something dollars off my card what is u people probably now we got set broke why you take a week to dispute it
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#4582362 Review #4582362 is a subjective opinion of poster.
Loss
$72
Preferred solution
Full refund

Billing issue

1.6
YouTube - Billing issue
You tend to bill for your services a day early. That *** me off because you make me incur a NSF fee of $25.00 !! I would hope that a business such as YouTube would know something about customers relations ?? Obviously you do not!

User's recommendation: Be very Leary when conducting business with YouTube.

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#4634632 Review #4634632 is a subjective opinion of poster.
Location
Mio, Michigan

No reason.

2.0
Did not authorize any membership for google you tube. Card ending in 2161. Please refund 10.81 charge made on 5/27/23. e mail : padillas1102@***.com. And respond to this email. Thank you.
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#4634629 Review #4634629 is a subjective opinion of poster.
Cons
  • Not sure
Loss
$11
Preferred solution
Full refund

New customer inquiry

3.0
How or where do I find channel programming lineup offered with basic u tube subscription in my area?
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#4634589 Review #4634589 is a subjective opinion of poster.
Location
Oak Park, Illinois

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I was charged for YouTube premium 11.99 which includes music and charged 9.90 for YouTube music premium.

I was charged for YouTube premium 11.99 which includes music and charged 9.90 for YouTube music premium.
I was charged for YouTube music premium and for YouTube premium which includes the music so I paid twice for my music.

User's recommendation: Guard your card, keep a close eye on the charges by Google play.

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#4634472 Review #4634472 is a subjective opinion of poster.
Location
Lakeland, Florida

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Never able to talk to a human being!

The verity card on file expired and wanted to add a new one! Cant see YouTube and my 60 in TV. I can on my IPhone because have correct credit card and sign in with my thumb print! Need someone from customer service call me so we can add anew credit card!
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#4634278 Review #4634278 is a subjective opinion of poster.
Location
Victoria, Texas

I’ve called and left messages about me bill and ABSOLUTELY NO responses ever!!!!

2.0
Absolutely nothing. No one responds. The Customer Service SUCKS!!! Ive called for months and left multiple messages.

User's recommendation: Have a live human respond to YOUR Customers who are making you RICH!!!

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#4634222 Review #4634222 is a subjective opinion of poster.
Location
Wilmer, Alabama

See below for the reason

How is it possible that Im looking for information on Sundays football package and youre telling me I have to pay money to get to talk to someone that is ridiculous. Thank you.
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#4633736 Review #4633736 is a subjective opinion of poster.
Location
Boynton Beach, Florida

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No one answered the ph customer service!

No one answered the ph customer service! The line was busy for 2 seconds then hung up!!!???$$$$$&&&&&@@@@@

User's recommendation: Not good.

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#4633257 Review #4633257 is a subjective opinion of poster.
Location
Riverside, California

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Unauthorized charges to my bank account

What am I charged for ? Didnt sign up for anything. Seen that my account was charged $11.99. What are the benefits of this charge ?

User's recommendation: Be careful.

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#4632703 Review #4632703 is a subjective opinion of poster.
Location
Detroit, Michigan

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NFL Sunday ticket

Its not clear on how to sign up for the SundayTicket. Is there a 800 number to call so I can get help on getting a SundayTicket. I really appreciate if you guys can email me at 8 AM to talk to somebody on how to do it because its unclear on YouTube TV.
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#4632375 Review #4632375 is a subjective opinion of poster.
Cons
  • No 800 numbers
Preferred solution
Help with getting NFL package

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Fraudulent charges

YouTube - Fraudulent charges
Ex girlfriend used my debit card to renew account that I do not have access to. I don't know the specific email address but her name is Kayla Kofstad. She removed my account from my devices by her using her email. Money has been removed from my account but is still, "pending". I don't know the password either as my ex did the more personalized information such as, email, password, and profile picture. I payed for the account with my name on the card. She is now using my credit card information for payment to the Youtube tv account.

User's recommendation: If you pay than put your email.

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#4632347 Review #4632347 is a subjective opinion of poster.
Pros
  • Watching more shows
  • Full episodes and movies
Cons
  • Not full seasons of shows
Loss
$79
Preferred solution
Full refund

I would like to have service and a phone call to walk me through it.

I received the code on the TV yesterday plus ordered the basis package and I can't watch YouTube TV. I tried to call several times and got a busy signal. I just need help? Call me 620-660-**** Thank you.
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