YouTube
YouTube Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
YouTube has 2.0 star rating from 2,981 reviews with 13% likely to recommend and 72% unfavorable sentiment.
Positive Feedback
Users cite strong music selection and accessibility features and occasional helpful support interactions for issues like purchases or account recovery.
Negative Feedback / Risk Areas
- Frequent YouTube customer complaints about poor customer service and hard-to-reach support for subscriptions and billing disputes.
- Widespread reports requesting refund and cancellation support for memberships and unauthorized charges.
- Complaints about excessive ads, UI changes, channel terminations, and content moderation errors.
Key Takeaways for Future Customers
- Read YouTube reviews and check refund and subscription policies before buying a membership.
- Expect limited phone support and be prepared to escalate billing or account issues through online channels.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
YouTube has 2.0 star rating from 2,981 reviews with 13% likely to recommend and 72% unfavorable sentiment.
Positive Feedback
Users cite strong music selection and accessibility features and occasional helpful support interactions for issues like purchases or account recovery.
Negative Feedback / Risk Areas
- Frequent YouTube customer complaints about poor customer service and hard-to-reach support for subscriptions and billing disputes.
- Widespread reports requesting refund and cancellation support for memberships and unauthorized charges.
- Complaints about excessive ads, UI changes, channel terminations, and content moderation errors.
Key Takeaways for Future Customers
- Read YouTube reviews and check refund and subscription policies before buying a membership.
- Expect limited phone support and be prepared to escalate billing or account issues through online channels.
Media from reviews
Richmond, Virginia
I like to talk to someone and I THANKYOU.
I would like to have my husband all of my music. I have just got a family plan with you all for the music premium YouTube Music supreme.
My husband's name is Carl mourner junior the fountain, his name. I just got on it. I'm here's why Patricia k and I would like to have my husband on my plan free month pay you all Wednesday and I will pay for a year.
Can you put my husband's download music back on his phone please? Thank you and have a good day
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMY CHANNEL WAS TERMINATED FOR NO REASON AND MY APPEAL WAS DENIED IN MINUTES BY YOUTUBE BOT AI SYSTEM.. WITH NO HUMAN HELP
@youtube @teamyoutube HAVE NOT CONTACTED ME.. NEED ASSISTANCE FROM YOUTUBE.. REINSTATE MY CHANNEL YOU TERMINATED IN ERROR BY MISTAKE
I went to bed and woke up to my YouTube channel that I worked hard on since 2015 being terminated. I appealed and got denied in minutes from a failed bot AI system.
I need human YouTube customer service assistance to get my channel back.
I reached out to everyone including Neal, the CEO, and got no help. There was a mistake, no warnings, nothing.
- Ai bot system
- Need customer support
Preferred solution: I WANT MY CHANNEL MR BAMBRICK RAPS BACK
User's recommendation: YOUTUBE DONT CARE ABOUT US.. ESPECIALLY SMALL YOUTUBE CHANNELS AND THIS HAS TO CHANGE .. ITS VERY HARD TO BUILD A CHANNEL AND THIS IS HORRIBLE CUSTOMER SERVICE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUI Changes, Boatload of Ads, New Features, ETC
As of now nothing
In a history of YouTube, it is horrible and it now feels like a 18+ year old site ONLY for content farm rather than good quality content. It also doesnt have an email address because thats how Google hides it.
The UI always changes and we cant do anything about it. They also removed the dislike and were forced to get a thumbs up. And theres a boatload of ads, unless you have YouTube Premium.
Its just no. Well GO TO WAR WITH YOUTUBE!!
- Dndnnd
- Age restrictions
- Content farms
- Premium is expensive
Preferred solution: A Slap of the face
User's recommendation: I don’t recommend if you prefer Ads and content farms.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kingsport, Tennessee
Purchases of movies
I purchased a season of Longmire for $13 plus dollars in approximately 2014, and I purchased all 6 seasons of Pride and Prejudice around 2021 or 2022, and YouTube has removed both. I want them back.
- Some things are fee to watch on yt
- Steal your money
Preferred solution: Full refund
User's recommendation: Be careful against you tube purchases
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Easton, Pennsylvania
Resolved: Paying too much for less product
I was finally able to unsubscribe on their website. Look Up YouTube video for step by step directions.
We are going to have to cancel YouTube TV. I can't believe that you are taking away channels for the price you charge.
We can't watch our local sports teams or favorite shows.
Shame on you. We will be finding a different provider and won't trust YouTube TV again.
- Took away espn and abc
Preferred solution: Full refund
User's recommendation: Don't Subscribe
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFor Terminating channels and using Ai for moderating and supressing viewership
you tube From july of 2025 , have made extreme measures of using Ai for moderation and feature that had affected the landscape of youtube. *** UI, to messing up the videos being so large and akinned to the mobile Ui taking away features etc. making it a dystopian hellscape .
Not only that they have also started to use Ai to terminate channels without a whim or reason that are there to make a hobby. there is also evidence that the support chat is also moderated by AI instead of a human being leaving other people helpless to not only to get their channel unbanned, but also their reputation for their own bottom line instead of the consumers.
I will not let people who are at the top to suppress and terminate the voices who just want to be on youtube and they shouldn't be scared or punished because of this.
If this has to be made to make a difference? i don't care because people deserve the opportunity to be free.
User's recommendation: Boycott youtube, in anyway shape and for and never be complacent, you can make a difference we all can make a difference
Broadstairs, England
I don’t know why the YouTube is not working some one charge me 21 £ to fix it I didn’t fixed?
I dont know some one charge me 21 pounds to fixed I didnt fixed can someone have looked to fix the problem
- Just my refund
- Just me refund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Virginia Beach, Virginia
Blocked
My live stream got taken down, and I appealed and waited 5 days, but they did not give my live streaming back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYoutube live is still restricted
My son got on our channel and went live by himself over 2 weeks ago unbeknownst to us. They changed the policy and restricted our channel from going live.
This is a first-time offense, accidental by the way, and I can't get in contact with anyone to resolve this issue.
It's very frustrating because there was no warning notification, and now my son and I cannot stream our gaming or do any live content on our channel. Complete bulls*#t.
- Exposure to my content and quality videos
- Zero customer service
Preferred solution: My restriction lifted
Promoting sexual content to children
youtube shorts has a very large amount of children that watch their app, yet they continue to promote sexual advertisemens, like ai *** chatbot apps, pornhub unblockers, and many more vile and obscene *** If you try reporting the ads you get a automated message . *** youtube.
- Interesting videos
- Are pedophiles
Preferred solution: Apology
User's recommendation: DONT LET YOUR CHILDREN WATCH YOUTUBE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
I am a paying customer with no service
I cant get the app to work. Every so often I have no service on the app.
I dont know why as I am paying for service that I am not getting. There is no one to call to get this straightened out. I left cable thinking that I could finally save money and watch the shows that I like and that was just wishful thinking.
I have never had such trouble with cable as I am with UTube. How do I get this resolved?
Lindalevy97@***.com
User's recommendation: Be very werie of UTube because there is no help when the app doesn’t work.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jacksonville, Florida
Resolved: You charge a fortune every month. And now we can't watch ESPN or ABC??
What happened? Did you all decide that you want to be billionaires too?
What happened to ESPN and ABC and the ACC network??? I bet you will cut our service mighty fast if we are late paying our bill. Oh wait! You take it out automatically.
So that can't happen.
Shame! Give us back what we pay for
- Abc acc plus others are gone
- No espn
Preferred solution: ESPN ABC and other networks service back
User's recommendation: Don't get YouTube
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Churchton, Maryland
Didn’t even speak
Didnt even talk to me Im trying to fix a problem and she didnt even respond Im genuinely mad that my YouTube isnt working but th service isnt helping
User's recommendation: Don’t call this number
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStolen subscribers
Try to find a better option because YouTube chooses what channel they let grow and flourish, their bias and the don’t believe in equal opportunity
I have recently posted a few new videos on my channel and gained new subscribers as recently as today. A little over an hour ago my subscriber count was at 9 and now it has decreased to 1 subscriber.
I make sure to pay close attention to my page because I have heard of other YouTubers having this same problem as well. I would like to receive the subscribers that were depleted from my count as well as the allotted time for any videos that they viewed.
I know that together we can make sure this does not happen again in the future. Thank you for your time and have a blessed day.
Preferred solution: Full refund
User's recommendation: Make sure you always take screenshot every time you get a subscriber or youtube will take I away from you , and always check your ytstudio
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSCAM????
Purchased Hotmart app - invoice bvrus01335**** - transaction hp171760**** - 12/21/25 form a video YouTube is showing how to earn cash reviewing videos. It cost 37 bucks and I am unable to get help from them.
Just checking to see if you all know what's going on and why you are a part of this *** scam? It's all supported by YouTube!!!
I was supposed to receive an app called Task Flow, nothing but BS!!!
Please help me resolve this and if it's real, how do I get the app to make money??? Thank you and have a blessed Merry Christmas!!!
User's recommendation: Be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pleasantville, Iowa
It’s impossible to talk to a live body. I have been charged twice the last 2 months and went through the motions to see if I had them signed up under two email accounts but that is not the case.
They told me to check to see if signed with 2 different emails. My daughter and I both checked all emails could only find one. I simply need someone to tell me what are the two emails they are charging from, could be fraud for all I know.
I had a tech person on the line, and he wanted the model of the TV; it should make no difference, it had worked up to this point. They should be able to have a simple fix on their end to turn this on or fix it. Plus, you should be able to just make changes on their own app instead of having to go online to try and fix these issues. I am old and frustrated with this technology.
The most expensive app and the most difficult to work through. Ready to drop them completely.
- Lots of variety
- Sports movies disney
Preferred solution: Full refund
User's recommendation: Find another avenue to find for what you want to watch
About
, , , ,
YouTube is a video-sharing website that specializes in providing a large number of video-related services. The website was created in February 2005 and nowadays it is one of the most popular sites in the world. The company is headquartered in San Bruno, CA. YouTube mainly specializes in hosting corporate and user-generated media products such as TV clips, video clips, video blogging content, music videos and many more. Nowadays YouTube operates as one of the Google’s subsidiaries. The website works with many big companies and media corporations like BBC, CBS, VEVO, Hulu and many others.
YouTube is ranked 332 out of 6406 in Media category
USA, Worldwide, Asia, Other, Canada, Europe
YouTube FAQs
The YouTube headquarters address is Google LLC 901 Cherry Avenue, San Bruno, California 94066, United States. Use it for personal visits and sending correspondence.
YouTube is an American online video-sharing platform created on February 14, 2005. It all started with the idea of its founders to make an easy way to share videos online, as at that time this process was quite complicated and technically limited.
YouTube is owned by Google, an American multinational corporation and technology company. It was founded by three former employees of PayPal: Steve Chen, Chad Hurley, and Jawed Karim.
If you want to create a personal channel, sign in to YouTube and click on your profile photo in the upper right corner. Choose “Settings” from the drop-down menu, click “Add” or “Manage your channels”, select “Create a channel”, check such details as your photo and Google name, and confirm.
YouTube Premium is a paid membership that improves your YouTube experience by providing more features such as watching videos without advertising and in the background, downloading them, and listening to over 100 million songs ad-free offline with YouTube Music Premium.
To delete your YouTube account via a web browser, go to your Google Account settings, click on “Data & privacy”, choose “Delete a service” under “Apps and services”, find “YouTube”, and click on the trash can icon. Click on “I want to permanently delete my content” and check the boxes to confirm and click “Delete my content”.
If you want to delete your YouTube account via the app, tap your profile picture in the top right corner, select “Manage your Google Account”, and follow the instructions we mentioned above starting with clicking on “Data & privacy”.
To log in to the YouTube account, enter the email and password you use for your Google Account.
The YouTube app is free to download and watch videos and upload content. However, if you want to use all the features of YouTube Premium, YouTube Music Premium, and YouTube TV, you should pay for the subscription.
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yeah it happened to me too i think its to to be a collective and give youtube what they deserve a boycott