Steve D Swm

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Verified Reviewer

I’m looking for information

I have a smart TV and I would like to find out by playing a video song on the television that I could save it on the app where it would be simple for me to go back any day anytime and play it.
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Preferred solution: Information only

Zandria Qxn

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Verified Buyer
| map-marker Adelaide Cbd, South Australia

Make it hard to contact and get a refund

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YouTube - Make it hard to contact and get a refund
YouTube - Make it hard to contact and get a refund - Image 2
I had an offer of 2 months free on my tv app It charged me instantly with no free offer! Try to request a refund but it says I dont have any subscription to refund
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Christian S Mgb

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Verified Reviewer

Videos that were uploaded that I didn't know about

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YouTube - Videos that were uploaded that I didn't know about
YouTube - Videos that were uploaded that I didn't know about - Image 2
YouTube - Videos that were uploaded that I didn't know about - Image 3
Original review Mar 16, 2024

I have on multiple occasions asked YouTube to take remove 3 videos that I am in that I didn't realize were uploaded back in 2010 when I was a teenager. I was going through a tough time and someone who claimed to be my friend was making in fun of me regarding a situation with my Father and other things that were not going well in my life.

I have had messages from YouTube saying that they will look into it and they never do.

The only thing YouTube has done is put a age limit one of the videos when I clearly asked for all three videos to be removed.

These videos were taken without my knowledge and I would like to see these videos permanently removed from YouTube. Please get back to me when possible.

My email is

sayers1917@***.com

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Pros:
  • To get content out there
Cons:
  • People that upload videos where they make in fun of you

Preferred solution: Those 3 videos taken down and maybe some money for keeping them up when I have been asking for them to get taken down. Especially when I didn't know that they were uploaded until way later.

User's recommendation: Don't trust YouTube

Julie J Jad

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Verified Buyer
| map-marker Charlotte, North Carolina

I was charged twice in February. $72.99 each time. Have been try to get a response for 5 days. No return call. And to talk with an online person they want to charge me and want my card information.

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YouTube - I was charged twice in February. $72.99 each time. Have been try to get a response for...
YouTube - I was charged twice in February. $72.99 each time. Have been try to get a... - Image 2
YouTube - I was charged twice in February. $72.99 each time. Have been try to get a... - Image 3
YouTube - I was charged twice in February. $72.99 each time. Have been try to get a... - Image 4
Just want my money refunded. But your process is ridiculous. And cant get a live person to talk to know matter what I do. Ready to cancel JulieJenson
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User's recommendation: Read everything

Carson W Oje

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Verified Buyer
|

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Verified Reviewer

You’re lucky I even give you a review

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YouTube - You’re lucky I even give you a review
YouTube - You’re lucky I even give you a review - Image 2
I can't get my YouTube thumbnail for my podcast to work. I search up 12 80 x 12 80 pixel and it still didn't do anything.
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Preferred solution: Apology

User's recommendation: To let any thumbnail be your cast or video be anything

Charlisa H

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Verified Buyer
|

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Not making making now that i have paid

YouTube - Not making making now that i have paid
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Good AfterNoon, Hi my name is Charlisa Henderson and Mr David Omari sent me a text message witch i did take him on. I paid Ten Usa dollars through my checking account however i am not making any money and im using my phone 231 736 **** charlisahenderson295@***.com cant wait to start seeing money in my account.
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Loss:
$10
Pros:
  • Me making money
Cons:
  • Not making money

Preferred solution: Business going

Demorris P

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Verified Buyer
| map-marker New York, New York

I want a refund

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YouTube - I want a refund
YouTube - I want a refund - Image 2
I rented a movie and didnt get a full 30 days and i want to know whats goin on. Can I get my money back or the movie please and thank you
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Kendrick F Iqq

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Verified Buyer
|

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Verified Reviewer

Been trying to cancel for months and get a refund but since my phone was stolen and I don’t kno the password to my gmail im unable to get into account so they keep taking 72.99 out every month

YouTube - Been trying to cancel for months and get a refund but since my phone was stolen and I...
YouTube - Been trying to cancel for months and get a refund but since my phone was stolen... - Image 2
Keep trying to cancel service and get refund . They keep taking 72.99 out my account every month. The problem is my phone was stolen and I don't kno the password to the email on file
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Loss:
$73
Pros:
  • There are no pros
Cons:
  • But there are no cons either

Preferred solution: Full refund

User's recommendation: U cant get in touch with these ppl man to even cancel or get a refund. Been trying to get in touch with them for months and it’s not working. Keep taking money out my account every month

jefsue j Qhq

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Verified Reviewer
| map-marker Sharjah, Sharjah

My gmail account hacked YouTube channel not working

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My gmail account hacked YouTube channel not working
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Dear sir, my Gmail account hacked (jefsuejohn2006@***.com ) that why my YouTube channel also not opening same id i want replies my YouTube channel id. new email id jefsuejohn@***.com please transfer here
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Kyle N Hwd

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Verified Reviewer

Cant live stream on youtube

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Cant live stream on youtube
I cant live stream im banned can u un band me so i can live stream again can u let me live stream again please
View full review
Loss:
$200
Pros:
  • Making content to entertain
Cons:
  • Dont help beginner youtubers

Preferred solution: Apology

Evelina K Vuv

Why am I being charged for you stealing my money I want my money back

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YouTube - Why am I being charged for you stealing my money I want my money back
YouTube - Why am I being charged for you stealing my money I want my money back - Image 2
I have been Charged $72 and I do not even use YouTube. Why are yall taking money from my account? I am disabled and all my money has to go to bills because no one takes care of me so why am I being charged this money? I do not have time for you to reimburse stop this. Why all of a sudden Ive never seen this before now youre taking money from people. I need my money back. Ive sent you a picture of my cash app where you stole the money from put my money back and this transaction immediately.
View full review
Loss:
$73
Pros:
  • I only look at it when my church facebook is down
Cons:
  • I hate how you cant talk to anyone

Preferred solution: Full refund

User's recommendation: YouTube should be ashamed of themselves taking money from people that don’t even use their service. This is unfair

Shelly B Tgf

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Verified Reviewer

Was treated like crud by NFL Sunday Ticket customer service

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YouTube - Was treated like crud by NFL Sunday Ticket customer service
YouTube - Was treated like crud by NFL Sunday Ticket customer service - Image 2
Original review Sep 26, 2023

Hi

I am writing because I have a complaint. It all started when I noticed a charge on my bank statement from GOOGLE *YT PRIMETIME MOUNTAIN VIEWCAUS for $490.53 Saturday (Sept 23) morning.

I did not recognize this name or charge, so I put a stop payment on it due to knowing that I did not get anything that cost $490.53 recently and there has been a lot of fraud going on.

Back on September 10, 2023, I ordered the NFL Sunday Ticket for $449, however due to the $50 off discount, it would be $399.00 before taxes. The gentleman (on the 10th) asked if I wanted the 7 day free trial first and then after the trial was over, I would be charged $399. I said yes. I received an email that same day with the membership details.

It stated that the billing started September 17, 2023 for $399.00 before taxes. (I attached the email to this letter.) It also stated that in 2024, the price would go up to $449.00. As you will see, that order number is: YPC.CRHK-WQ6H-V8A2-HAX8.

When the charge of $490.53 came up on my bank statement Saturday, I didnt recognize it because it should have been $399.00 plus tax. Yesterday (Sunday September 24), I called customer service to ask if that charge came from the NFL Sunday Ticket and why it was that amount.

The first gentleman that I spoke to explained that since the $50 off discount ended during my free trial time, the main charge now for NFL Ticket was $449.00 plus taxes. I totally understood what he was saying, but what upset me was the fact that he would not listen to me when I was trying to explain to him that I had this email from you guys stating that the cost would be $399 even after the trial period. He still would not listen.

Then further on into the conversation, he stated that on September 17th, my credit card was charged but it would not go through due to insignificant funds in my account. I looked at my bank statement at that time, and saw no attempt to charge anything was not made that day.

The customer service gentleman told me (rudely, I felt) that it was my banks fault and that they were the ones that screwed up. So, today I took time off from work to go to my bank personally. They told me that on the 17th, I had enough money (a little over $500) in my account. Also, while I was at the bank, they told me that there were no attempts to charge my credit card that day.

I asked the same gentleman on the phone as to how much I was charged on the 17th, and he said $490.53.

I was expecting only $399.00 plus tax like my email said, not $490.53.

Then the same gentleman said that my card was charged (for $490.53) on the 21st but was denied again because of insignificant funds in my account. On the 21st of this month, (and according to my bank) I had enough money to cover $399 plus tax (like it was supposed to be not $490.53). Again, my bank said no charges were attempted on the 21st. All this time, I had enough money to cover $399 plus tax.

Since the first gentleman would not listen to me, I asked to speak to his supervisor.

When the second gentleman got on the phone, he told me the very same thing, however this guy told me that it was on the 18th of this month that they first attempted to change my credit card, not the 17th like the gentleman before said. Again, I still had enough money in my account for $399 plus tax. The second man would not listen to me as well, especially when I tried to explain the email that I got with my membership details. After I tried to explain what the email about the cost said, both men said nothing.

There was always a little pause and then after a bit, both men would ask me if I needed anything else. That happened several times.

Finally, the second man asked if I wanted to just cancel my membership. After a bit, I said yes (I was then tired).

So, at this moment, my NFL Sunday Ticket is cancelled.

I am sending this email because I am pissed off about yesterdays phone call and how those two men acted and treated me. If need be, I believe I okayed for both phone calls to be recorded for training (Sept 10th and Sept 24th.) I would really like to go through you for the NFL Sunday Ticket, but if that is how I am going to be treated, Ill get the games elsewhere.

If I need to, I will email copies of my bank statement to you.

Thank you for reading my email and complaints.

If I contacted the wrong place, please pass this on the right people (YouTube-NFL SUNDAY TICKET)

Shelly Brooks

littlebrooks2323@***.com

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User's recommendation: Train customer service to listen to their customers especially when the customer has proof

1 comment
Joseph G Say

Nice job

Rikisha W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I woke to my account being removed for no reason

YouTube - I woke to my account being removed for no reason
YouTube - I woke to my account being removed for no reason - Image 2
I woke up at to a email saying My account has been removed, like how I don't even post content. What is going on.
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Preferred solution: Apology

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Jun 16, 2022

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Abednego M Bbe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Someone has issued a claim on my video content on YouTube. And YouTube has written a removal content

Someone has issued a claim on my video content on YouTube. And YouTube has written a removal content

That person claiming is not the owner of the video.

On the video. It has my production logo.

Firstrain Films. That is my production house. Name and YouTube channel. How can someone claim a video which has my logo?

That claim is a false claim.

I personally called for a promotion on local artists. And the artist came as a winner in that contest. I havr attached the pics from my Facebook page promotion. And i shot this song under promotion.

The artist didn't paid anything. This person who is claiming for copyright is not the owner of the copyright. The artist who happened to be the owner died last month. He passed away.

I even made a shot video clip and put it on my YouTube channel to say RIP map sabala.

The studio that he used to record the song is for my artist whom i promote as. And he was the one who recommended him to me.

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3 comments
Guest

Just because the person die3d. Does not mean the rights become public domain, Putting your own logo does not make it legally yours,

Abednego M Bbe
reply icon Replying to comment of Guest-2491686

Above everything this is what you chose to write. What makes someone's rightful owner?

I shot the Video. I promote it. I used my resources. I shot it for free because I was promoting the artist.

And someone who did not do anything but given by ana artist help promote.

Who can claim the copyright. Reason before answering

Guest
reply icon Replying to comment of Abednego M Bbe

I didn’t make the comment, but if you didn’t own the copyright, you are not the owner. You seem intent on not wanting to understand. All you can do is see an attorney for advice.

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Brittany H Eyb

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Verified Reviewer

Stealing Money??!!

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YouTube - Stealing Money??!!
YouTube - Stealing Money??!! - Image 2
So let me ask why its okay to steal money??? Had to pause my yourtube music premium but NEVER had an issue with listening to my download music. 11.99 I pay NOW compared to 5.99 when I first paid for it. In order to listenthe music i had ALREADY paid for I have pay for it again!!!??? So i started at 5.99 and I got more. Now its up to 11.99 and i get less?? Got it.
View full review
Pros:
  • Music
Cons:
  • Steal your money

Preferred solution: Price reduction

User's recommendation: DO NOT PAY FOR THIS

Bergen Yne

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Verified Reviewer
| map-marker Doylestown, Pennsylvania

Adsense problem

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YouTube - Adsense problem
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Problems on monetization Adsense pin I dont get Adsense pin in my email. My original email is raithaku84@***.com
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User's recommendation: Good

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